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Hurtle Gear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Hurtle Gear our mission is simple: Beautiful products and brilliant service.

We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.

Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.


How would you rate Hurtle Gear?
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Hurtle Gear Reviews Summary

Hurtle Gear has a rating of 4.8 stars from 806 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service and good quality. Hurtle Gear ranks 6th among Motorcycle Parts sites.

service
91
value
5
shipping
5
returns
1
quality
13
This company responds to reviews on average within 1 day

Instant Feedback

879 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Great from start to finish
April 24, 2025

Superb, definitely will shop again.
Great customer service.

Date of experience: April 7, 2025
Australia
1 review
0 helpful votes
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Title
April 21, 2025

Good experience.
This sitejabber experience is not so great. Why should I have to write at least 50 characters to validate myself. All I wanted to do was confirm for you that I received the product. Ease up on the response requirements.

Date of experience: April 11, 2025
Grae O. — Hurtle Gear Rep
12 months ago

Thanks for the feedback Scott. I agree with you about Sitejabber and have asked them if there is a way we can tweak the settings to not require that. Cheers, Grae

Australia
1 review
0 helpful votes
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Great purchase
April 20, 2025

Quick and easy transaction with accurate shipping updates. Item was delivered earlier than expected, thankyou!

Date of experience: April 10, 2025
New Zealand
1 review
0 helpful votes
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ENGINE SLIDERS
April 20, 2025

Equipment arrived quickly and was fully informed of shipment journey. Equipment arrived in perfect order very well wrapped up

Date of experience: April 8, 2025
Australia
1 review
0 helpful votes
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Great company
April 17, 2025

Originally reached out chasing reaerset parts from the wholesaler, they put my information and questions through to Hurtle Gear.
Hurtle Gear were very quick to reach out to me and very helpful, they had me sorted with what I needed in no time at all.
Would highly recommend.
Thanks guys.

Date of experience: March 14, 2025
Australia
1 review
0 helpful votes
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A+ online shopping experience
April 17, 2025

Being a west coast business I was worried about postage time. Hurtle came through with super fast delivery time.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Puig hand guards
April 17, 2025

These were a special order from Puig which Hurtle Gear managed expertly. Great communications. I was key ware of arrival & delivery.

Date of experience: April 1, 2025
Australia
1 review
0 helpful votes
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Great Customer Service
April 15, 2025

The staff were really quick and helpful in assisting with advice on what product to get and I had a smooth experience. Would definitely order from them again.

Date of experience: April 5, 2025
Australia
1 review
0 helpful votes
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Its Rare Spares for Motorcycles!
April 15, 2025

Couldn't believe you had a blinker adaptor for a VulcanS, like can't really imagine they're a high turnover item so super happy to not wait 4 weeks and have it the next day!

Date of experience: April 5, 2025
Australia
1 review
0 helpful votes
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Awesome
April 13, 2025

Fantastic - from placing my order and receiving was very quick. Amazing

Date of experience: April 3, 2025
Australia
1 review
0 helpful votes
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Very happy - thanks
April 11, 2025

Waited a while while my item was ordered from overseas, but it was well priced and well packed when received. Thanks.

Date of experience: March 31, 2025
Australia
1 review
0 helpful votes
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Great support and products.
March 29, 2025

The staff behaviour and equipment purchased have been nearly perfect.
Only issue has been direct connectivity.
Grae has been very supportive.
Hope to continue with the business. 4/5 score on the scale so far.

Date of experience: March 19, 2025
Australia
1 review
0 helpful votes
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Brilliant
March 29, 2025
Updated review

Really easy site to buy from and always easy to communicate to and goods on time

Date of experience: March 19, 2025

Web site is brilliant so easy to use and you no what...
February 25, 2025
Previous review

Web site is brilliant so easy to use and you no what is in stock and what is coming

Date of experience: February 15, 2025
Australia
1 review
0 helpful votes
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Received my order
March 28, 2025

Shipment was delayed, but there is very friendly and responsive team.

Date of experience: March 18, 2025
Australia
1 review
0 helpful votes
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I ordered wrong mirrors
March 23, 2025
Updated review

I ordered the wrong mirrors. Contacted the guys and they sorted the correct ones for me and sent them over. Even gave a discount. Great service as always from the team.

Date of experience: March 12, 2025

Excellent service as always
February 13, 2025
Previous review

Ordered some evo tech parts for a customer job. Had a few queries if some parts were available. The team was quick to respond and get everything ordered. It all arrived very quickly. Can't fault the team at hurtle gear. Always my go to for sourcing evo tech parts.

Date of experience: February 3, 2025
Australia
1 review
0 helpful votes
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Great product
March 21, 2025

Good product and price and great communication
Highly recommend this

Date of experience: March 10, 2025
Australia
1 review
0 helpful votes
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Great to deal with
March 20, 2025

Couldn't be happier sent the same day i ordered and received in 3 days all the way from the west coast to the east coast will used again for sure thank you

Date of experience: March 10, 2025
Australia
1 review
0 helpful votes
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Fender Extender
March 19, 2025

All good even if it took a while due to out of stock. But I was kept up to date. Thanks

Date of experience: March 4, 2025
Australia
1 review
0 helpful votes
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Received no confirmations when order placed and had to make contact to find out status of order. Even for back orders I would expect an order mail confirming that the order had been received and the order number for to order.

Hurtle Gear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2025
Grae O. — Hurtle Gear Rep
over a year old

Hi Lyn, thanks for the feedback. Order confirmation and emails were definitely sent to you but sometimes they go into spam/junk, which we can't help unfortunately. Cheers, Grae

Australia
1 review
0 helpful votes
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Thankyou Grae
March 16, 2025

Thankyou guys, especially Grae! Great communication and a great service.
Ps.
Even though it was more expensive than the similar products advertised online, you could see the quality.
Thanks again
William

Date of experience: March 6, 2025