HuluReviews 1,183

My mother got this email stating hulu was new and improved and were asking former hulu users to come back with a year subscription for 5.99.
So we get on hulu on our tv and look for new episodes of blue bloods and we cant find them anywhere so we get on the phone and they state "wait time is 1 hour" we then got online to chat. That is when we found out that there was a change in the 4 months since we had hulu. Now you have to pay for live tv which means no new episode it took 30 min of chat to find out it was 39.99. What a rip off
So we canceled within an hour of signing up.
They then took money out of my acct after telling me it would be on our reg payment date. If they were talking about the last subscription that was on the 5th of each month. Today is the 7th. And why would they take any money. They have always taken the money after the month. They overdrafted my account and i had to go through a dispute to get the overdraft off my account. Alot of running around for the chance to watch the episodes that are on and i cannot see them.
So if you are thinking of using hulu... DONT DO IT!
Get the cbs, abc, and nbc app on your phone or tablet its free on those and you can cast to your tv. Freeeeeee freeeee. DONT USE HULU YOU ARE SELLING YOUR SOLE TO THE DEVIL.

This new Hulu is wretched! Several months ago my daughter convinced me to cancel cable and switch to Roku with Netflix and Hulu. Everything was fine, user friendly, just a click or two and I was watching my favorite shows. I was also able to put my favorites on one page. It used to be one click resume a show add another click and I can start from the beginning. First I have the most difficult time just to FIND my show and then forget if I want to restart the show. Whats up Hulu is was TOO user friendly? Are you trying to go out of business by driving customers away? Or do you make more money by making people click, click, click, fifty times just to find a show!?!? And whats with that font! It is horrible, who can see that? The font is so thin and the color so light. And whats with the buffering? Have you put so many bells and whistles on this dam upgrade (really downgrade to the 80s) that it cannot keep up. Well now I am tasked with researching other TV alternatives. It looks like the major consensus in you other pissed off customers is Amazon and Sling, so long Hulu, it was short and you suck!

I signed up for a trial month. I called to cancel, was told it was cancelled. They have billed me $11.99 a month for the last 9 months. The wait time on the phone was an hour for billing. The Chat Person said she would only give me a 3 month credit. I was told numerous times theyd fiqured the problem out, and have not. The bank sends me back to Hulu to resolve. I have finally closed my Wells Fargo account to get rid of them. Insane.

Their design is literally garbage. You can't find anything, on Roku it's an instant migraine and no thumbnails of cataloguing of the show to browse though. It's just HUGE text and one huge picture, and takes 5 additional steps to get from point A to B, whereas it took two before. I tried loading it twice, realised they WERE NOT saying "oops, we messed up" thus repealing it, so I immediately cancelled and am pissed because I loved the programming. They self-destructed their own innovative platform of creativity and entertainment by making the process of accessing said entertainment ludicrous. You're doing a disservice to your once-customers and to the industry, actors, and brilliant writers who want higher viewership rather than a decline based on such an unnecessary repellant.

I use to watch hulu nearly every day and had several show and movies on there. But then hulu changed there user interface and it removed my entire list of shows and movies I had on there and even deleted most of them off of hulu completely so I can't even make a new list. The new interface is hard to use and frustrating to use. I have just cancelled my subscription and will not be signing up again unless they change it back or make it close to what it was before. I would not recommend hulu to anyone anymore.

On hold over 1 hr. Rude csr demanded if I was going to keep or xcl Hulu, tried explaining no Hulu for 9 days now. I've tried calling Hulu 6 days, waiting once 2 hrs-no answer each time I called until today. Finally got a whinny hateful young man that hung up on me. Called back, got a nicer csr,. Cancelling Hulu,