HuluReviews 1,183

Hula was supposed to cancel my service but they continued to pull money out of my account at the bank. After talking to the support team on this issue 35 minutes he let me know hulu could not send me a refund because they cant mail a check. I had to close the account because of over drafts, hula kept on pulling out that was not accounted for. I asked the hula person if the company was so big that they could"nt drop a check in in the mail. Hulu has now refused to let me talk to a member of team lead or supervision. This is the worse company for service, I paid my bills, they continued to take money from me and let me know that was all they needed from me. By refusing to pay back what they owed me is really not a good business. I have to wonder how many other folks have had this same experience with them. I even told them I had to close my account because Hulu would not stop withdrawing money from my account. I'm a person living off of a monthly social security check, and they don't care that it caused my account to overdraw. I read the review guidelines, this is not meant to be hateful in any way but I do want to make it clear that higher level of staff refused to speak to me and the guy said thats all we can do for you.

We switched to Hulu because we stayed in a camper for a short time between closing on houses. We decided to never go back to regular cable. My husband and I love sports and there is never a shortage. For example, college football... Hulu plays even the smaller school games like Northern iowa vs South Dakota. For the base price, Hulu provides all the normal basic cable channels plus a few more for a good price. Since we didn't have good internet service while in the camper, we know that you don't need top speeds to watch Hulu. After approximately 6 months, I have no complaints. However, we have all newer smart TVs and use antennas as well so we can easily switch back and forth. Hulu does provide a couple local channels, but we like having the option of all local.

I've been a Hulu live customer for about 3 months. I'm very surprised how unreliable their service is. FREQUENT crashes especially when watching live sporting events. I'm ready to cancel and try someone else. It's like they don't have the technology completely figured out yet or that their servers are inadequate for all of their subscribers. I also don't appreciate Hulu acting like everything is okay by not publicly addressing customer's concerns. Everything is NOT okay.

Keeps crashing and giving error messages and just hanging, stuttering and all the things we all hate about streaming, they are all collected here at Hulu in a nice little package to annoy you. All of that while Netflix works perfectly fine and my internet speed is 20x required speed for streaming.

Another horrible thing about it is if you have a subscription that is not their full subscription (like the ones that come with other services) the ads are just horrible. For example, I watch an episode of some show and then I want to go and see something again in that same episode - the ads HAVE TO BE WATCHED AGAIN to just see something you missed.

Hulu promise to stream all the new show don't go for that they show 3 or 4 time then skip 3 times again enough there customers service is a joke they never have the right answer the answer you get is Hulu could not by the whole season from the network witch is funny if the shows has been going for ages why can't they buy? They show season 11 and season 12 or but nothing before what a bunch BS I'm so done with Hulu I hope someone will take over I believe if you promise something better then NETFLIX enough is enough HULU Time to say goodbye for good

I get Hulu during the fall/spring season of new shows each year-have done this about 3 years now. Then I disconnect it til next fall. I have subscribed to the level WITHOUT ADS. There is a specific box to check to do this--I believe it is a few cents more but is well worth it. I have never been pushed to sign up for the yearly price. I do agree that their setup could be a lot more user friendly. I also use Netflix, Britbox, CBS & sometimes Acorn. Note: I watch all these programs on a no frills laptop without any problems.

I joined hula last year and im suppose to get shows from NBC, ABC FOX AND FREEFORM AND A NUMBER OF OTHER CHANNELS.
But they are not letting the 11.99 customers see new tv series coming out this year and cant watch blacklist either. They are trying to force people to get their tv service for 44.99 and i had it for a few months and i only use about 7 of the channels. So forget you hula for i thought disney wasnt going to be as greedy as others but i was wrong. And i dont care about the new programs and you have a lousy 44.99 service with alot of crap so no thanks