HuluReviews 1,183

Hulu cares nothing about fixing problems customers have complained about for years: 1)They stop recording shows before the end. You never see who got voted in or out. They cut it off! 2) You watch TONS of ads. Even if the special buys ended weeks ago, you still must watch. 3) Tonight a show I always record, is no longer in "My Stuff". I now must wait a FULL WEEK to see a news show! Wow! No warning re: changes. So Far, This is the WORST streaming provider I have tried. I've also had to call several times in the 3 mo. I''ve had them because of their ads getting stuck and freezing, so I can't watch anything! I'm paid up for 17 more days, but I'm quitting NOW. Nothing works reliably, esp. DVR which is how I watch TV. Shows! For their POOR service, they decided to raise the cost! BYE-BYE!

I've been using Hulu Live for about 1.5 years. Originally it didn't work consistently with live broadcasts. It worked fairly well but many live streams were interrupted due to Hulu problems - I repeatedly called customer service. Back then, customer service answered the phone quickly and tried to help. It was definitely beta. Currently, service is very different. I've missed baseball games (World Series), football games, and other live coverage due to Hulu's streaming technical problems. And service is becoming worse every week. Customer service doesn't answer calls or resolve issues - they blame ESPN, CNBC, cnn, fox, etc for their problems. But I pay them, not their suppliers. And now they're increasing monthly charges to $69 for service that isn't working as claimed. I have the NO/adds which means lots of advertisements that you have to watch on the recordings. Many times it didn't record shows; I complained and it wasn't resolved. I live in Houston with excellent download speeds and few interruptions. I'm now going back to cable. It costs more but it's reliable. I might go back to Hulu in a couple of years but they're overmatched at this point.

Hulu clearly wasn't meant for PC users. The UI is glitchy and sometimes unresponsive, whether using the website or Windows 10 app. Despite having adequate internet speeds (60 Mbps), I couldn't manage to view content at anything higher than 720p, most of the time it looked like 480p. 21:9 ratio movies or shows have hardcoded letterboxes, so instead of perfectly fitting my 21:9 ultrawide monitor, there are huge black boxes surrounding the video. On top of all of this, there are long and terribly intrusive ads, in the service that you pay for. Double-dipping much?

Youtube, Netflix, Amazon Video are lightyears ahead of whatever it is Hulu is trying to be, because it certainly isn't a streaming service.

They are raising the price $10 a month! Are you kidding me! I have to restart my tv 4 or 5 times a day because the system gets stuck. When I call for tech support they tell me to reboot my modem. I shouldn't have to restart my modem 5 times a day. I only have one tv on at a time it's not like I have gaming and computers on in every room. At least cable was reliable! Probably going to switch back to cable at least I can watch an entire show without restarting my tv

I had charges that I didn't make on my PayPal (which was my payment method for Hulu). I tried to log in to Hulu, but nothing was working. I called Hulu, and the guy acknowledged someone changed my email address associated with my Hulu account. MY account - but he refused to give me the email address. He refused to help other than close my account. They would not refund my stolen charges either. He told me to contact PayPal, and since I had previously authorized these charges, PayPal refused to reimburse me. I lost out, and Hulu sucks. Buyer beware!

For me my service with Hulu was only OK, I've had more issues with simply watching it on my smart TV. While every other app via Wi-Fi is working fine my Hulu plus wouldn't load or it would stop and not reload. Technical assistance is to turn off TV, unplug from the wall, check Wi-Fi connection, wait 10 minutesplig back in, wait for tv to load which takes up to 5 more minutes. It is a pain for me especially because I have a non weight bearing foot injury and LCL tear on opposite leg. It works better on my phone but let's face it watching Hulu on a 50" or 5" which would you choose?
I'm with you, 50 is better so for now we will stick with Netflix with more reliable service.

I pay $65 a month for Hulu live without commercials. But they still put commercials in so much stuff and will not allow you to fast forward. I just tried to fast forward though a timeout in a game and it kicked me back 15 $#*!ing minutes without allowing me to find my spot again. They double dip with ads and you paying extra. They allow just enough ad free to try to justify it. The only reason I don't go to dish is the contact but when I get to a house I plan on staying in you can bet your $#*! I'm ditching Hulu.