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HoWigs

3.1

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HoWigs Reviews Summary

The company enjoys a mixed reputation among customers, with many praising the high quality and natural appearance of the wigs, leading to strong satisfaction for some users. However, significant concerns arise regarding the company's customer service, particularly with delivery delays, misleading product descriptions, and difficulties with returns and refunds. Many customers report feeling misled about the origin of their orders and express frustration over unresponsive support. Overall, while there are loyal customers who appreciate the product quality, the company's inconsistent service and communication practices pose considerable challenges to its reputation.

This summary is generated by AI, based on text from customer reviews

service
14
value
14
shipping
14
returns
14
quality
14

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Bangladesh
1 review
0 helpful votes
Follow Mara M.
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When I looked at the color online I wasn't sure but after seeing it the picture does not do it justice at all. This color is just a perfect mix of colors, not overly light but just enough. Everywhere I go someone comments about the color being so nice and they all ask where I got it done so they can go get it.

Date of experience: October 2, 2019
Bangladesh
3 reviews
0 helpful votes
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Recommend this unit
October 3, 2019

If you wear wig's often or this will be your first wig it is a great choice. The texture of the hair is so soft and whimsy. This is a must to anyone's wig's collection. When I put Angelica on she makes me feel a little flirty and romantic. My husband even liked her. He never says anything about my hair and that night he said, "I love how you fixed your hair tonight". That says it all. I would recommend this unit to anyone looking for a mid length wig.

Date of experience: October 1, 2019
Bangladesh
1 review
0 helpful votes
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Amazing
September 30, 2019

This has been my go-to wig for a few years now. She's very natural looking, beautiful color, soft, natural fibers, with a perfect fit length for my small head! Customer service is amazing! I hope you never discontinue or alter this wig, as it's made a huge difference in my life! I no longer have to worry about bad hair days and it saves me so much time each day. I just can't thank you enough!

Date of experience: September 30, 2019
Bangladesh
2 reviews
0 helpful votes
Follow Elmer W.
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Realistic
September 30, 2019

I've had many wigs over the years. I'm 50 and don't want anything dowdy. This cut is a classic look. I'm an average-large size so I decided to get two of these in the Large. I'm also contemplating getting the wig because I like a mono top or part as well as a lace front. Wish it had rooting because I believe rooting makes it look more realistic.

Date of experience: September 29, 2019
New Jersey
2 reviews
0 helpful votes
Follow Jerry B.
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It looks so real
October 1, 2019

Love the wig! Very comfortable, didn't tangle at the nape of neck like so many long wigs. Holds the loose curls and looks natural. I was afraid it was a little over the top for me but received lots of compliments. I'm plannng on wearing it for special occasions

Date of experience: September 29, 2019
California
2 reviews
1 helpful vote
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Very pleased
September 30, 2019

I have purchased wigs several times and been very pleased however the most recent purchase was much darker than the previous purchase which was suppose to be the same color. I will exchange for a new wig.

Date of experience: September 28, 2019
Singapore
1 review
0 helpful votes
Follow Leno M.
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Absolutely love
September 29, 2019

I absolutely love this wig! I know it will take a couple of days to get the bangs to fall where I want them, but I am very happy with this purchase. It's not a ton of hair, so it looks & feels very natural.

Date of experience: September 27, 2019
Bangladesh
1 review
0 helpful votes
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Super fun
September 29, 2019

I love this wig, though for the price, I was expecting a less costume-y texture and higher quality. I have nothing but positive comments about the look. Just wish the texture made it wearable all day long, instead of just for a few hours going out at night.

Date of experience: September 27, 2019
France
1 review
1 helpful vote
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Soft
September 27, 2019

I purchased this wig in champagne rooted, and it is absolutely GORGEOUS! The Flexlite fiber feels like natural hair and the color is unbelievably beautiful. Even the styling needs no improvement because it is short and sassy.

Date of experience: September 26, 2019
India
2 reviews
2 helpful votes
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I love this wig
September 26, 2019

I love this wig. Fits snugly, beautiful style, soft and natural looking. I got the wig because the color is so trendy right now. I get so many compliments from all my wigs.

Date of experience: September 25, 2019
Wisconsin
1 review
0 helpful votes
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0 points for this company
September 22, 2019

They are holding my wig for more money. I paid $180. For real hair wig Brown chin length. I got nylon brownish orange ugly wig. Now they are holding my wig hostage for more money and I get to keep the ugly orange brown wig AND I have to pay more.the wig the sent is junk would not ever wear.

Date of experience: September 22, 2019
India
1 review
0 helpful votes
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Great
September 21, 2019

I finally found a wig that looks and feels so natural. No one can tell it's not my real hair. Love the natural wave and color. My husband says it's his favorite of all the wigs I've worn.

Date of experience: September 20, 2019
India
1 review
0 helpful votes
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Perfact
September 21, 2019

Love this wig have 4 of them and all are absolutely georgous! The curl comes right back after washing. Very happy. The buttered walnut is an outstanding color would Love to see that in a longer shag than the tress. The tress is a good length but longer on sides and back would be perfect.

Date of experience: September 20, 2019
India
1 review
0 helpful votes
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I was very pleased with it
September 17, 2019

Absolutely beautiful... I LOVE the rooting and for a basic cap very little permeatease in the one I received. A very popular look and sexy. Great for updo or special occasion. Fringe length Is perfect. A little wavier then I like but lightly straighten to change that. Use your detangler and leave in conditioner often and you'll get more wears.

Date of experience: September 16, 2019
Singapore
1 review
0 helpful votes
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Wonderful
September 16, 2019

Always enjoy shopping, ordering and receiving my Wigs. If get a wrong color, returns are so easy.It actually looks like my hair I got many compliments on my new style.

Date of experience: September 16, 2019
New York
1 review
1 helpful vote
Follow Delilah L.
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Unhappy with wig
September 13, 2019

Was unhappy with wig... the cut was wrong... didn't look like the photo on website...
Wrong color.
Ask for a return address refused to sent me one... I have contact them over and over, it's always refused. My wig only coat $140. I wanted the wig because I'm going thu chemo treatment. It just didn't fit. Very badly made.
I'm trying to contact the Better Business Bureau, also my card company.
There refund policy what they have on website it's true!
They will not refund.

Date of experience: September 13, 2019
India
1 review
0 helpful votes
Follow Amara J.
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Everyone loved it
September 13, 2019

At first, it didn't seem to fit quite right, but after working with it off and on for a few days, it is just exactly what I hoped it would be. I am thinking about buying another one just like it. I'll test it out a bit longer before deciding.

Date of experience: September 13, 2019
India
1 review
0 helpful votes
Follow Luna m.
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What an adorable style
September 13, 2019

What an adorable style, I love that this wig is offered in you. It fits me perfectly. I got the color which is so great for the summer. It has a cool open cap with a side mono and looks very realistic. Fast shipping and excellent service as always.

Date of experience: September 12, 2019
India
2 reviews
0 helpful votes
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Fast shipping
September 13, 2019

I love the cool cap and the style is so adorable. No need to adjust, just put it on and you are ready. The petite size fits perfectly. The side mono makes it realistic, and the color is excellent for the summer. Fast shipping and great service too. Thank you.

Date of experience: September 12, 2019
India
3 reviews
1 helpful vote
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Love this wig
September 12, 2019

First time wig wearer (thank you) and I absolutely love it. This wig is very comfortable and the color is great, very natural. My head is extremely small, so it's a tad big, but for normal petite heads I have no doubt it would be an excellent fit.

Date of experience: September 11, 2019