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HoWigs

3.1

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HoWigs Reviews Summary

The company enjoys a mixed reputation among customers, with many praising the high quality and natural appearance of the wigs, leading to strong satisfaction for some users. However, significant concerns arise regarding the company's customer service, particularly with delivery delays, misleading product descriptions, and difficulties with returns and refunds. Many customers report feeling misled about the origin of their orders and express frustration over unresponsive support. Overall, while there are loyal customers who appreciate the product quality, the company's inconsistent service and communication practices pose considerable challenges to its reputation.

This summary is generated by AI, based on text from customer reviews

service
14
value
14
shipping
14
returns
14
quality
14

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India
1 review
0 helpful votes
Follow Abhinay G.
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The wig is so beautiful
November 8, 2019

This wig is so beautiful that I ordered two. I was wearing this wig for the days that I want to wear my ripped jeans and torn levi jacket for a very cool look.

Date of experience: November 6, 2019
AE
1 review
1 helpful vote
Follow Rasha S.
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I want to warn everybody from buying through this website, they are not telling the truth, I paid 150 sterling pound for a wig that they claimed it is made of Remy Human Hair, and was totally shocked when i received it to discover that it is made of very poor synthetic hair, they didn't accept return & refund, instead the offered to pay extra 90 sterling to get another human hair one, thinking that people are that fool to believe this lie

Date of experience: November 5, 2019
India
1 review
0 helpful votes
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Really like them
November 1, 2019

I have had two very good experiences with your company ordering the same wig in two different colors. Though one wig seems to have more hair and lay a little differently than the other I really like them both and was very happy with the ease and efficiency of ordering.

Date of experience: October 30, 2019
India
1 review
0 helpful votes
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Natural
October 26, 2019

It really is natural. I have 4 and love the brand. I really love this wig. It is perfect. This is what I wanted. I recommended it to my friends and getting positive response from them. It is great.

Date of experience: October 24, 2019
India
1 review
0 helpful votes
Follow Willam H.
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Love the style
October 26, 2019

I have worn this wig for 4 years now and I would never change it for another style... Everytime I wear it I get a lot of compliments...!

Date of experience: October 24, 2019
India
1 review
0 helpful votes
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Fabulous
October 26, 2019

I have worn a lot of different brands and colors and this wig is by far the best I can find within this style color and quality. Everything about this wig is fabulous. I have had a couple different colors... all beautiful. It is versatile and it's very comfortable. All this and the price is on point! It is my go to, my everyday and my all the time.

Date of experience: October 24, 2019
India
1 review
0 helpful votes
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Lovely wig
October 26, 2019

This wig is beautiful. After following the instructions for measuring, I bought the petite and it fit perfectly.The color is very pretty, a bit shiny but I loved it. My only problem was that I didn't like the way these bangs looked on me, so I promptly returned it. Customer service is very good. I already received an email acknowledging the receipt of the wig.

Date of experience: October 24, 2019
India
1 review
0 helpful votes
Follow James S.
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Perfect
October 26, 2019

I've seen this one promoted as for African -American, but I don't know why but I love it. The wig cap fits very well compared to others and it's a great style. I trimmed the bangs a bit and I'm very happy.

Date of experience: October 24, 2019
Pennsylvania
3 reviews
3 helpful votes
Follow doy B.
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MY HAIR IS BIT DARKER THAN #613 COLOR SO GOING BY HIS PICS I WENT WITH WHAT LOOKED A BLONDE WIG THAT WAS BIT DARKER BLONDE. AFTER WAITING WEEKS AND WEEKS AND ASKING WHEN I WOULD GET IT, IT CAME. COLOR? GREENISH SOMETHING. I NEVER EVEN REMOVED IT FROM THE CARDBOARD. I SENT IT BACK WITH TRACKING SUPER FAST ASKING FOR EITHER REFUND OR #613. THE WIG HE SENT WAS UNTOUCHED SO HE CAN SAY NOTHING BAD ABOUT ME. IT IS NOW OCT 19 TH AND I HAD NO REPLY SO WROTE AND ASKED WHAT WAS THE HOLD UP? WHY NO REPLY? HE TELLS ME I WILL LIKE THE WIG! WHAT? I SENT IT, HE HAD IT AND I WAS OUT OF OVER $116.00 PLUS SHIPPING BACK. THIS MAN/WOMAN? WILL NOT HONER THE RETURN, WILL NOT GIVE MONEY BACK OR ANYTHING. HE ONLY WROTE ME TO SAY I WILL LIKE IT. IS HE CRAZY? ANYWAY, HE HAS THE WIG AND MY MONEY. PROOF OF PURCHASE IS ON CREDIT CARD BUT I HAVE RETURN TRACKING PIC AND PACKAGE

Date of experience: October 19, 2019
India
1 review
0 helpful votes
Follow John W.
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Absolutely love it
October 18, 2019

Oh my goodness, is this one a keeper! The lace front is very nicely done; the part looks so natural; and the color is wonderful! Almost exactly matches my hair color. So light and comfortable and cool on the head. Looks like real hair. I absolutely love it! Love the rooted color!

Date of experience: October 18, 2019
India
1 review
0 helpful votes
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I like
October 18, 2019

This is a great company to work with, and are on top of any problems you may have. Very quick to refund on returns, too.

Date of experience: October 18, 2019
India
2 reviews
0 helpful votes
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Fantastic
October 18, 2019

Love this wig. Very pretty. Have bought several different wigs by you and all are just fantastic. Very light to wear you don't even know it's on your head, very easy to care for and curls come right back after washing.

Date of experience: October 18, 2019
India
1 review
0 helpful votes
Follow John l.
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Very good.
October 17, 2019

Everything about this wig is nice. The hair I light and realistic. All those lace fronts are good. But it does not have a color that I like right now. But it is now a little too dark for me. Hoping they come out with a light version soon.

Date of experience: October 16, 2019
India
1 review
0 helpful votes
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Beautiful start
October 17, 2019

This is a beautiful start to my summer. She fits real well and is as described in the stock photos. Long bangs, sassy layers in the back. If i could do one thing to improve it would be to make her a full mono. Basic caps have great.

Date of experience: October 15, 2019
India
1 review
0 helpful votes
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Nice
October 13, 2019

Nice

I decided to take a chance on this wig as going shorter. This wig is perfect in length and you do not need to do any trimming. Like it so much bought two more.

Date of experience: October 11, 2019
India
1 review
0 helpful votes
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Love this wig so much
October 13, 2019

Love this wig so much. It washes and wears easily and nobody knows that i am wearing a wig. I like it so much I ordered several in case it gets discontinued

Date of experience: October 11, 2019
India
2 reviews
0 helpful votes
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Soft
October 9, 2019

I have been wearing wigs for years and I am pretty good at styling them. This wig was great right out of the box! Love this wig and will definitely buy again.

Date of experience: October 9, 2019
Bangladesh
1 review
0 helpful votes
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So Real Looking
October 6, 2019

I have been wearing my wig everyday, people can not tell it's a wig! I love the color, this color which perfectly matches my usually bleached hair. I have received so many compliments! LOVE it!

Date of experience: October 4, 2019
Germany
1 review
0 helpful votes
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Really like this wig
October 4, 2019

I just received it today and I love it. The color is excellent. It is a bit tight even after loosening the tapes on the interior but I think after a few wearings it may loosen up a bit. I only wish you had sent a stocking cover for my hair as another company had done. All in all I give it 5 stars.

Date of experience: October 3, 2019
California
1 review
0 helpful votes
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Recommended
October 5, 2019

After ordering using a full exchange from a prior order that wasn't right for me, I realized a different shade would be better. Not only did customer service change the order in time, it came with free brush and hair cap. The new color is just what had been recommended and I am getting compliments and respect.

Date of experience: October 3, 2019