Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of HoWigs

HoWigsReviews 284

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HoWigs?
grey stargrey stargrey stargrey stargrey star

HoWigs Reviews Summary

The company enjoys a mixed reputation among customers, with many praising the high quality and natural appearance of the wigs, leading to strong satisfaction for some users. However, significant concerns arise regarding the company's customer service, particularly with delivery delays, misleading product descriptions, and difficulties with returns and refunds. Many customers report feeling misled about the origin of their orders and express frustration over unresponsive support. Overall, while there are loyal customers who appreciate the product quality, the company's inconsistent service and communication practices pose considerable challenges to its reputation.

This summary is generated by AI, based on text from customer reviews

service
14
value
14
shipping
14
returns
14
quality
14

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
Follow Sarah T.
Unfollow Sarah T.
Share Review
Report Review

I love the color is beautifulhis wig. And the color is beautiful! I have lots of my own hair, but it is so fine I want to give it a rest, so I wear wigs. Wigs today are so comfy, and look like real hair!

Date of experience: January 20, 2020
Illinois
1 review
0 helpful votes
Follow Wanda R.
Unfollow Wanda R.
Share Review
Report Review

Absolutely wonderful
January 21, 2020

I have never received so many compliments -- even from people I don't even know. It looks so natural, even one of my neighbors asked where I got my hair done. It does give my ego a boost to hear the compliments. I'm really starting to like this

Date of experience: January 20, 2020
Washington
1 review
0 helpful votes
Follow Melanie B.
Unfollow Melanie B.
Share Review
Report Review

Fabulous Style
January 20, 2020

Photos can be retouched, but this wig is just perfect... flattering, comfy, natural looking... Don't have a cell phone so can't upload pic... but trust me, as I trust you, it looks absolutely gorgeous!

Date of experience: January 20, 2020
Bangladesh
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Color perfect.
January 20, 2020

Color perfect and I was so pleased with the style. I also appreciate the help from the customer service representative as I have been a customer for years but wanted to change my style not the color easier to transition into a new style.

Date of experience: January 19, 2020
California
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Very sassy
January 20, 2020

Perfect for everyday wear. Very sassy. I get so many compliments and people think it's my natural hair. Very comfortable cap. Very low maintenance.

Date of experience: January 19, 2020
Bangladesh
1 review
1 helpful vote
Follow Levis L.
Unfollow Levis L.
Share Review
Report Review

Love
January 20, 2020

I love this wig. This wig was so helpful and let me try several wigs. It looks great and I get so many complements on it.

Date of experience: January 19, 2020
New York
4 reviews
1 helpful vote
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review

Good Quality
January 20, 2020

Love this wig. Good quality piece and looks very natural. I am very happy with my purchase. Thank you so much.

Date of experience: January 19, 2020
Bangladesh
1 review
0 helpful votes
Follow Kathy H.
Unfollow Kathy H.
Share Review
Report Review

Love my hair
January 20, 2020

I've been wearing wigs of this brand for 1 years now. I get a new one every 3 months! I even trick hair stylists! I have it and they are shocked!

Date of experience: January 19, 2020
Bangladesh
1 review
0 helpful votes
Follow Brice B.
Unfollow Brice B.
Share Review
Report Review

Best wig
January 20, 2020

Best wig I've ordered. It's been hard to find a wig that's not too thick for me. This one is perfect.

Date of experience: January 19, 2020
New York
1 review
0 helpful votes
Follow Tony J.
Unfollow Tony J.
Share Review
Report Review

Very nice
January 20, 2020

I just got this wig and am pleased! Maybe a little lighter in color than I was expecting, but it's very cute! And it looks very natural and maybe with some styling could be made to look like the model. Overall very happy!

Date of experience: January 19, 2020
New York
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Awesome
January 19, 2020

I got it in color which is a very pretty grey. Can't Wait to try it in another color. Thank You so Much guys.

Date of experience: January 18, 2020
GB
1 review
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Share Review
Report Review

It's very pretty
January 19, 2020

This is one of those few styles that looks great on any face shape and any age. It's very pretty! I'll be wearing this often during the busy holidays! Make your life easier and pick up it!

Date of experience: January 18, 2020
Texas
1 review
0 helpful votes
Follow William K.
Unfollow William K.
Share Review
Report Review

Love this wig
Love this wig. Looks just like the picture. Easy to style and feels like real hair. I ordered the blonde.

Date of experience: January 17, 2020
California
2 reviews
0 helpful votes
Follow Jennifar L.
Unfollow Jennifar L.
Share Review
Report Review

Perfect customer service
January 19, 2020

I can't tell you how much I love this wig! This company is awesome to order from! Customer service is the bomb. It looks so natural! I get tons of compliments when I wear it.

Date of experience: January 17, 2020
New Jersey
1 review
0 helpful votes
Follow Giron H.
Unfollow Giron H.
Share Review
Report Review

I Love The Color
January 19, 2020

I have had so many compliments for wearing this wig. I love the color black for it matches my brows and lashes, very Natural looking!

Date of experience: January 17, 2020
Bangladesh
1 review
0 helpful votes
Follow Marq W.
Unfollow Marq W.
Share Review
Report Review

I feel so beautiful
January 14, 2020

I get so many compliments when I wear this wig. The color options are great so I can't wait to order it in another color! The service, excelent!

Date of experience: January 12, 2020
Canada
1 review
0 helpful votes
Follow Rena D.
Unfollow Rena D.
Share Review
Report Review

Do not buy
January 2, 2020

Delivered the wrong color. Bright red, if you want to be a clown great. NO REFUNDS. It was not styled, just a bunch of hair. I don't think even my hairdresser could have styled this hair. I will donate it to a thrift store, maybe they can sell as part of a costume.

Date of experience: January 2, 2020
GB
1 review
3 helpful votes
Follow Lorna S.
Unfollow Lorna S.
Share Review
Report Review

DO NOT BUY!
December 25, 2019

NOT UK, NOT HUMAN HAIR, DO NOT BUY FROM THESE SCAMMERS
Advertising human hair, synthetic product arrives-bought for cancer patient-who cannot wear it. Don't waste your money. No refund (was asked to send more money for a replacement!) STAY AWAY!

Date of experience: December 25, 2019
India
1 review
0 helpful votes
Follow Sanjay u.
Unfollow Sanjay u.
Share Review
Report Review

Excellent
December 23, 2019

I am pretty happy with my purchase and will try probably a different style next time. I love it. I suggest everyone to try out.

Date of experience: December 22, 2019
India
1 review
0 helpful votes
Follow Raja s.
Unfollow Raja s.
Share Review
Report Review

Very helpful
December 23, 2019

I am a first-time wig user and I am surprised with the quality of the hair. I am very impressed. I have not worn my wig yet in public but I am confident to wear them because they look like a natural hair.

Date of experience: December 22, 2019