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HoverBoarder Reviews Summary
HoverBoarder has a rating of 1.4 stars from 268 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HoverBoarder most frequently mention credit card, tracking number and wrong color. HoverBoarder ranks 11th among Hoverboard sites.
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Ordered on 12/5/16. First RED Flag... no confirmation email. Attempted multiple calls after 5 days. No answer, no returned calls. After reading all of these same stories. I called my bank, opened a fraud case, canceled credit/debit card. Bank issued me a full credit while investigating.
I am really praying this can get resolved, as I am reading all the reviews I am terrified, we ordered 3 from this company and these are Christmas gifts as well, my heart is broken, we have called them as well with no response. I just pray of bank can do something for us!
Looks legit after 3 weeks of marking shipped but only printing a label I went to my bank and they easily did a charge back from these guys. Filled out the online form, emailed them and multiple calls and no answers still this is now 4 weeks ago. Don't do it save yourself the headache!
On another note I ordered one for 200 from https://swagtron.com I looked into them first. They been in the Ellen show as well as other shows these guys are legit and have good products. Ordered mine on Thursday night it was shipped actuallly shipped on Friday and will be here Thursday. Hopefully this helps someone out.
We ordered 2 hoverboards on 12/3/16. This company has not returned any of our emails or calls. They took payment soon after order place and here is is 12/12/16 and still we have not received any hoverboards. Everything on the website looks legit, but it's not! Buyer beware!
I ordered December 2, never got a shipping notice. When I call I always get the answering message that makes no sense and says the same thing no matter what time it is when I call. I filed a dispute with my bank! I hope they are stopped! So sad!
I ordered 2 hoverboards 11/23. I immediately went to cancel order after my husband did some research on this company. The website doesn't give option to cancel which was a red flag. I sent an email immediately advising to cancel order, and also contacted my credit card company and of course the payment was already pending. I have called this company multiple times and emailed multiple times and have not received a return call or email. I am in the process of working with my credit card company as we are disputing this. I advised in each email to the company to cancel my order and yet they just sent them to me. I also have filed a complaint with the BBB, which come to find out has a very long list of complaints for this company. Do not order anything from this company! They are scam artists and you will never be able to get ahold of them.
These people DISGUST me. This is a fraudulent website. Right here at Christmas, imagine how many kids will be disappointed when they get NOTHING. No one answers the "phone". No one returns an email. I hope they burn in hell with all the hard earned cash they screwed out of people. I have reported them as well!
If I could rate zero I would. I too ordered a hoverboard on 11-26-16, received order confirmation and then a fed ex tracking number so I thought I was golden. Nope... the status still days label created and it been 5 days since I've gotten the email. Dr
FedEx doesn't work like that. Buyer beware, you will not get your hoverboard! I've contacted my local police dept, the police in Miami as well as the BBC and my bank.
I too placed an order on November 24, immediately had funds deducted from my account. After calling repetitively last week, a woman answered who was quite pleasant. She assured me I would get my product and did not understand why the fed ex shipping label had multiple tracking numbers attached. I have not received a new tracking number or new updated correspondence from them. I will be contacting my bank to file fraud charges. My son will be disappointed come Christmas morning
I ordered 2 hoverboards, received a shipping tracking number that was fake for both. Then received another tracking number a week later. Received one hoverboard that was the wrong color and does not work. I have called several times with no return phone call and no one answers.
Ordered a board, same story Christmas gift for my child & weeks later no answered emails or calls, bogus website & phone number. Reported them & see others have too! The are still up & running! Whate a shame!
Ordered hoverboard as a gift. Account was charged immediately. Said 3-5 days to ship. OK. Christmas season volume. No big deal. 10 days later no shipping confirmation recieved, and no product. No responce to repeated e-mails. Call and sent straight to voicemail. No response to messages. Then i find all the horrendous reviews within past 4-5 days. Attempted to contact a few more times. No response. Have fil3d complaint with souteast Florida Better Business Bureau and fraudutlent charge action through my bank.
I purchase 2 hoverboards for Christmas presents for my kids. So upsetting and disgusting that this is going on. Will get authorities involved. Ordered on 11/30/16 and sent emails no response and no one answers phone call as well... Will dispute credit card and hopefully get money back. They must be stopped such BS...
I placed a order November 28 done sent email and called no response I want a refund back now
I ordered my daughter a hoverboard from this company 2 weeks ago. It was supposed to be a christmas present. Was never received thank the Lord I disputed and got my money back from these terrible people. Taking peoples hard earned money and giving no product
Not 1 but 3 emails and 3 voicemails to a company that takes your money and makes a shipping label at fedex then ceases all progress. I filed report with BBB. DO NOT BUY FROM THIS COMPANY!
I ordered a hover board and have got thing to show for it ordered on 11-28-16 they don't answer there phone or e-mails so upset no christmas for my child that's all she wanted
This company is a joke. They don't return calls or emails. My board came late and is the wrong color. They have yet to respond to this complaint and now my daughter is out of a Christmas present. How does this company able to continue to scam people? Beware, they charge your credit card the minute you place the order.
I am beyond pissed! This was suppose to be a Xmas gift for my daughter but now that's all down the drain! I ordered mine on 11/26/16 I received an email saying my product was shipped hahahaha! That was a lie my tracking number doesn't even exist! I been calling and emailing like crazy and I have not received a response to anything! I'm done calling I'm filing a dispute with my credit card company. It's a shame people like this are in this world!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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