HoverBoarderReviews 268

BEWARE! 0 STARS

Ordered 3 Hoverboards from this site on November 12,2016. Discover card was charged on November 13. Received an email stating items would be delivered 3-5 business days. Did not happen. Emailed several times. After 3 weeks received an email stating ready for shipment. They never shipped. We informed them we were cancelling the order and filing a dispute claim with Discover Card which I did on November 30. Discover started an investigation. Received an email from Hoverboarder today claiming that due to heavy order volume the order was being cancelled and they would credit the card within 3-5 days. This waits to be seen. Without Discover's intervention I doubt they would have responded.

My son picked out the hoverboard he wanted for Christmas. This site was the only one who had the gold color he wanted. I placed my order on 12/2 and my debit card was immediately charged for $199. Upon doing some more research (which I should've done in the first place but wanted to get the board my son wanted) I found this review website and started to panic, thinking I too would get charged and items would never arrive. I called and emailed repeatedly (ALL day from their open to close time) and of course received no response. I contacted my bank on 12/5, who informed me the charges were (at least) still pending but had to wait til they went through to file a dispute. Two days later my bank called saying the charge had "dropped off" meaning the transaction was never finalized. Today I received an email from "hoverboarder.com customer service" that due to high order volume, my order could not be processed. I am assuming they got caught scamming people and the site was shut down. This was the best possible outcome for me but I feel sorry for the people who actually did get scammed, received the wrong merchandise, and especially the CHILDREN who will not get what they wished for. Just terrible that people/websites like this exist :(

I placed a order with them on November 21 and I received all 3 of my boards... 2 of them came this past Friday and the last one just came TODAY... I had called and called and called and emailed and emailed and emailed them and I for what I ordered... all of them are the wrong colors and one of them shuts off eveeytime it hits a bump or something but the other 2 are fine... just keep leaving messages and emails and you will receive your product... THEY JUST TAKE FOREVER TO SHIP AND MAY NOT BE THE RIGHT COLOR

IN the Christmas craze we ordered a board for our son, pretty much his only gift. We tried relentlessly to contact them, and there was no reply. I just checked their site again this morning and this is the message that comes up now.

""In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended by the agency, we will no longer be shipping any of our hoverboards.
IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND.
Instructions To Obtain a Refund:
1) Contact your credit card provider by calling the phone number on the back of the card.
2) Inform them that you would like to dispute a charge from Hoverboarder.com
3) Provide them with any relevant information regarding the transaction.
If you need any further instructions, please call us at *******737, Monday-Friday 10am-5pm.""
- See more at: https://hoverboarder.com/#sthash.4L2NoXJ6.dpuf

Good Luck Everyone! What a SCAM, i feel for anyone stuck in the same position as us!

I ordered with them on Dec 2 and no activity also wrote many emails and tried to call always voice message. This seems like scam reviewed website for scam and it has very low rating for valid due to age of website. Also now their website is down. I called my Credit card company and disputed transaction they are not getting money for free sure. The dispute will take money out of their bank within 24 to 48 hrs. SO IF YOU HAVE ORDERED FROM THEM DON'T WORRY JUST CALL CREDIT CARD COMPANY THE PHONE NUMBER IS BEHIND CARD AND ASK TO DISPUTE THE CHARGE IT WILL BE TAKEN CARE. MONEY MAY BE HELD FOR FEW DAYS BUT IT IS NOT GOING TO THEM.

Hoverboarder.com has been shut down and all business operations are to be ceased. No orders will be fulfilled and if you visit their website which is back up, it provides instructions in retaining a refund! I hope the owner is fully investigated, arrested and charged for theft, fraud and deceptions! What a nightmare this is...

In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended, we will no longer be shipping any of our hoverboards.
IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND.
Instructions To Obtain a Refund:
1) Contact your credit card provider by calling the phone number on the back of the card.
2) Inform them that you would like to dispute a charge from Hoverboarder.com
3) Provide them with any relevant information regarding the transaction.
If you need any further instructions, please call us at *******737, Monday-Friday 10am-5pm
- See more at: https://hoverboarder.com/#sthash.Cm2Y59E3.dpuf

I ordered a hover board in November for a Christmas present for my daughter. The money was taken out of my account and never received the hover board. I tried contacting the phone number listed but could never talk to a live person, just a recording. I also sent several emails with no response. Now, at the last minute I find myself out of money and no hover board. This place is a scam and I do not recommend anyone buy anything from this place. Shame on you for taking advantage of people. MOST IMPORTANTLY I LOST TRUST IN GOOGLE I SELECT ADVERTISE CAMPAIGNS BECAUSE I KNOW THAT THESE CAMPAIGNS ARE PAYING GOOGLE TO ADVERTISE THEIR WEBSITES! SO, THE WEBSITE RIPS US OFF AND THEY WIN AND GOOGLE KEEPS GETTING PAID EVERYTIME WE OPEN THEIR CAMPAIGN. I BELIEVE THE GOOGLE SHOULD TAKE THEIR CAMPAIGN DOLLARS AND REIUMBURSE THE VICTIMS OF THIS ADVERTISED WEBSITE AND REMOVE IMMEDIATELY FROM GOOGLE! WE NEED TO STAND TOGETHER AND FIGHT FOR OUR RIGHTS TO BE REIUMBURST. PLEASE COPY THIS AND POST IF YOU AGREE. THANK YOU!

I ordered 3 hoverboards on 9/24/16. They took my money the same day. They shipped me the wrong color hover boards 3 different times and all times I shipped them back. I requested a refund on 12/1/16 and no reply. They don't answer the phone or emails. I have left several voice mails and still no reply. I made a compliant through the BBB. Still nothing. I ordered for my kids for Christmas. DO NOT ORDER FROM THEM. My next step is legal action. I want my $599.97 back. I have no hoverboards but they have had my money for almost 3 months. This is ridiculous. Very angry.

I order a Hoverboard from this company and it took several weeks for it to arrive. It came as the wrong color and doesn't work. I attempted to call the number numerous times at all hours, left messages and I sent multiple emails. NO RESPONSE! I even called the number that came with the form on the board. No one ever picks up and the line just goes to voicemail to tell you it's full. I never received a confirmation email that should of been a red flag. I only found this review page after researching and realizing it's a scam! How is this still going on and why isn't their site terminated? These scum bags need to be in jail!