HouzzReviews 1,787

Houzz has a big problem - deliveries. 2 separate orders arrived damaged. They also arrived very late - delaying my project and costing me money. They refunded for one damaged vanity - but not another. To add insult to injury - I found both exact same products (and I mean, exact - same packaging, same brand) - locally, for substantially less. Not to mention the delivery was professional and with no damage - unlike Houzz. Stay away - you can do better.

We joined Houzz Pro three years ago and cannot say enough about this company. They have certainly worked hard to cover all the basis in regards to advertising. We have been in business for 25 years and by far Houzz Pro is the best form of advertising we have partnered with.

As a designer, we are constantly creating mood boards, furniture, fixture & finishing schedules. I love how Houzz has this special tool to clip images online and smartly save the description, colour, price onto your product library. The software is very comprehensive and user friendly. It is an all-in-one tool! Clients can see all corresponding emails, attachments, mood boards, invoice status all in their dashboard. I would highly recommend this software to anyone in the industry. It really helped me organize my business.

The support staff at Houzz are all amazing and very helpful!

As the old saying goes, "a picture is worth a thousand words." As a professional home designer for over 34 years, Houzz has become one of my go-to tools not only for showcasing my projects, advertising, and attracting new business but as one of my primary tools for helping my clients convey their ideas and concepts. Having my clients share their collection of inspirational photos allows me to better understand the design style and features they are after. And now with all of the new Pro features, such as tracking metrics and potential leads, aside from word-of-mouth referrals, Houzz has become my number one source of new business. And the service I receive from my Houzz rep Ashlee P is top-notch. Thank you, Houzz! I look forward to all of the new features and improvements ahead.

I have had a professional profile with Houzz for over 6 years now and have received a lot of benefits from leads to the free website. My volume of leads have not always been consistent, but they're generally a better quality than more generic home-improvement lead services. When Houzz acquired Ivy I was very excited about all of the project management tools. I'm sorry to say it has been a bit of a disaster. The integration is so buggy and the tool itself is missing so many essential elements (like the ability to log project notes?), that I had to completely backtrack and drop using it almost all together. That definitely cost me time and the confidence of a few of my clients.

Houzz Pro has been a good way to connect with new clients. My business is referral based so I work for friends of friends, which is great but Houzz Pro has allowed me to create new rings in the water and my Success manager Ati has been a delightful and supportive partner in creating my online profile and communicate adjustments to the new website I got through the program. The Houzz website template has made a needed update to my website quick and painless. It is easy to add new projects and make modifications, so that has been an extra bonus.