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Hottexhaust

4.6

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Hottexhaust Reviews Summary

The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
36
value
35
shipping
36
quality
30
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3,953 reviews

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Rick V.
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The person who took my order was very helpful and worked with me to get father day discount but the cust.service that was suppose to update me with shipping and del was not very helpful

Date of experience: June 17, 2017
Tony S.
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Amazing kit
June 17, 2017

Amazing kit. Bought cat back for my 11 sonata 2.0t and have not been disappointed one bit. It's turning heads and everyone I've shown it too loves the look and tone of the exhaust.

As for the Hott Exhaust team. Very helpful staff. Will get the best price and will deliver with outstanding customer service. My go to for anything for my beauty. Thanks guys!

Date of experience: June 16, 2017
Tom l.
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Thank you we are good to go
June 16, 2017

Thank you we are good to go.

Date of experience: June 16, 2017
Matt S.
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The site seems a little glitch but it could be my wireless service.

Upon receiving the order it was delivered as expected, I know this is a 2 1/2 inch 68 Mustang kit going on a 68 Cougar, so I may experience some issues. Visually quality is above par for an out of the box exhaust. No shop in my area offers a mandrel bend exhaust and most of these custom shops were very close to the magna flow prices. At this point I am pleased with the overall quality but it has not been installed yet. I would like to expound on this comment after it is installed

Date of experience: June 14, 2017
bruce D.
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Fit, finish, performance and sound excellent
June 10, 2017

Fit, finish, performance and sound excellent. Installation very easy.

Date of experience: June 10, 2017
Larry J.
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Good prices in CAD, fast free shipping to my door, thanks..

Date of experience: June 9, 2017
Brent O.
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Easy selection of products and quick check-out and a great price.

Date of experience: June 8, 2017
Tim A.
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Customer service unresponsive
June 8, 2017

Customer service unresponsive.

Date of experience: June 8, 2017
Tim K.
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Customer service says the part I ordered will fit my truck. I sure hope it does. Fits great. Easy install. Nice sound.

Date of experience: June 7, 2017
alfred b.
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Very pleasant
June 6, 2017

Very pleasant

Date of experience: June 6, 2017
Michael W.
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Thank you for the coupon and all the directions with the ordering process.

Date of experience: June 5, 2017
kevin c.
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Nice product and good price
June 5, 2017

Nice product and good price

Date of experience: June 5, 2017
Timothy M.
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Easy website to navigate and great deals!
June 3, 2017

Easy website to navigate and great deals!

Date of experience: June 3, 2017
darrell g.
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Hot Exhaust provided me with a coupon code that discounted the price by 25%!
I scoured the internet for the best price but Hot Exhaust was the best price.Shiiping took 2 business days to my residence.
I would purchase again from Hot Exhaust again!

Date of experience: June 2, 2017
Arturo F.
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It was easy!
May 31, 2017

It was easy!

Date of experience: May 30, 2017
john d.
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Awesome great deal for a great product
May 30, 2017

Awesome great deal for a great product

Date of experience: May 30, 2017
Norman S.
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My experience with talking to your representative was very helpful in getting the right Cat converter. The other company did not have the right Cat and had no answer for me. Upon receiving the Cat. I checked and found the outlet pipe too big to match the system. I had to cut the old Cat pipe and use it as a sleeve to slip the Cat pipe over. Now I will have to weld that joint. At least it will be usable but I had to cut the new Cat pipe slightly to accomplish. This may give the manufacturer an excuse to void the warranty. It also was not as pictured. It Is a round Cat.

Date of experience: May 29, 2017
Xman N.
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Hottexhaust delivery was on time and priced competitively again. I've been a customer for almost 10 years and never been disappointed.

Date of experience: May 28, 2017
Chris D.
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Easy to order!
May 27, 2017

Easy to order!

Date of experience: May 27, 2017
Chad W.
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Shopping for the exhaust I needed was extremely easy,and Taylor was very helpful.

Date of experience: May 27, 2017