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Hottexhaust

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hottexhaust Reviews Summary

The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
36
value
35
shipping
36
quality
30
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James L.
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Good price thanks for the coupon
September 15, 2017

Good price thanks for the coupon

Date of experience: September 14, 2017
May N.
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Customer service was excellent
September 13, 2017

Customer service was excellent. The coupon was just what i needed to make up my mind. Thanks. The part i received was the right one and is already installed.

Date of experience: September 12, 2017
Thomas T.
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Taylor was great, but the checkout process was a little hairy!

Date of experience: September 11, 2017
Gerald S.
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I ordered the one for my 2016 F-150 5.0 L extended cab but it appears that I am missing the pipe with the flange that connects to the converter pipe.

Date of experience: September 9, 2017
Normand A.
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Thanks, hope it will sound as good as the price was
September 9, 2017

Thanks, hope it will sound as good as the price was

Date of experience: September 9, 2017
Daniel M.
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So far very easy to navigate and order
September 9, 2017

So far very easy to navigate and order. Received order fast. Everything spot on.

Date of experience: September 9, 2017
Mark A.
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Communication is not the greatest
September 9, 2017

Communication is not the greatest. I was not informed that my item was on backorder. I received a confirmation of acceptance & then silence for over a week.

Date of experience: September 9, 2017
Brian N.
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Very helpful service whenever I called about questions on the exhaust they had all the correct answers

Date of experience: September 7, 2017
Joseph r.
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Had very good service and speedy shipping
August 30, 2017

Had very good service and speedy shipping

Date of experience: August 29, 2017
Mitch M.
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Quick and painless transaction
August 28, 2017

Quick and painless transaction. Great customer service via the online chat feature.

Date of experience: August 28, 2017
GARY G.
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Great so far!
August 28, 2017

Great so far!

Date of experience: August 27, 2017
DANNY H.
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Quick delivery at a good price and free shipping with my order. Definitely will refer my car group friends to shop here.

Date of experience: August 25, 2017
sam w.
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Great product and great pricing..
August 24, 2017

Great product and great pricing..

Date of experience: August 24, 2017
dennis m.
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Fast and easy
August 17, 2017

Fast and easy

Date of experience: August 17, 2017
John K.
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User friendly website and prompt response made shopping here easy and pleasurable. Parts arrived on time as promised. The only thing that could be better was if my phone number was put on the package so I could be called when the part arrived at the local drop off point but the tracking page kept me up to date on the delivery. Thanks.

Date of experience: August 15, 2017
Brian D.
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Easy and straight forward to find and order my exhaust for my 1976, C3 Corvette.

Date of experience: August 14, 2017
Jason O.
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I am more than happy with my purchase!
August 14, 2017

I am more than happy with my purchase! The price was great, and shipping was beyond fast! I would definitely recommend hottexhaust.com to everyone I know!

Date of experience: August 14, 2017
Andrew C.
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Awesome, easy transaction!
August 11, 2017

Awesome, easy transaction! Order was a bit delayed from the manufacturer but emailed and got a quick reply thatvit was due into the warehouse within a few days. A day later, I had an email with shipping info and tracking number, and received it within two days! Excellent service! Will deal with again for sure!

Date of experience: August 11, 2017
Justin b.
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Easy and excellent
August 11, 2017

Easy and excellent

Date of experience: August 11, 2017
David B.
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Very good so far, product arrived quickly and undamaged, looks to be of good quality. I have not installed yet and will finish my review upon completion. At this point I am very satified.

Date of experience: August 10, 2017