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Hotelwiz Reviews Summary
The company exhibits a mixed reputation, with notable strengths in affordability and ease of booking, often highlighted by customers who appreciate the competitive pricing and user-friendly website. Many reviews commend the cleanliness and comfort of the accommodations, as well as the professionalism of the staff. However, significant concerns arise regarding customer service, particularly with responsiveness and the handling of reservations. Issues with room quality and cleanliness were also mentioned, indicating a need for improved maintenance. Overall, while the company offers attractive deals, enhancing customer support and service consistency could elevate customer satisfaction.
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It was easy to use and book the hotel. The overall experience was great!
After scrollin for I swear I scrolled for 99 hours and tried to book a hotel in Las Vegas and I wasn't able to book my reservation uggggggggh! So when I got to Hotelwiz and was able to book finish and pay it was definitely a YAYYYYYYYYYYYY moment.
Thanks Hotelwaiz Yayyyyyy
Located a same day overnight booking for me when other providers could not find one or were only booking two - three days out. They also had the lowest price.
It was fast and simple. The approval from my credit card was little late. I was not sure the booking was confirmed until the next day.
Thanks for the service
We were in a terrible situation and came across this website. We got hooked up; checked in within 45 min and had excellent rates and accomodations. Thank you Hotelwiz!
A really easy to use website, with great prices - I did a Google search and Hotelwiz came up with the hotel that I was looking for
Great rate. Fast. The reservation process and price are spot on.
You guys are amazing keep up the good work excited to be part of it
It was very easy to find and book everything I needed. No pop up just right to where you want to go.
Booked a free cancellation reservation but instead received a non-refundable booking which was immediately charged to my credit card
Very Easy to book! Hotel stay was perfect at a cheaper price going through hotelwiz! Glad I found this site!
Everything was very easy. Appreciate doing business with you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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