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HotelsOne

2.5

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HotelsOne Reviews Summary

HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.

This summary is generated by AI, based on text from customer reviews

service
119
value
26
quality
163

Instant Feedback

67,233 reviews

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Georgia
1 review
0 helpful votes
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Wonderful Booking Site!
September 1, 2022

Awesome! Best customer service, sent follow up emails.

Date of experience: September 1, 2022
Canada
1 review
0 helpful votes
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Easy very easy
September 1, 2022

Easy, very easy, no hassle, no problems, went quickly, done in jiffy.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Great with a hiccup.
September 1, 2022

Staff and room was great. Hiccup with check in but it's being taken care of. Other than the check in part I would give 5 stars.

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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Confusing website name.
September 1, 2022

Website is very easy to navigate. I did think I was on the actual Palmer House/Hilton website which is what I clicked on. I wanted to get Hilton points and
An AARP discount. I didn't realize I was on the HotelsOne until the name came up when I did the survey at the end. I lost money.

Date of experience: September 1, 2022
GB
1 review
0 helpful votes
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Hotel booking
September 1, 2022

Everything was easy from start to finish and I found what I was looking for quickly.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Before travel
September 1, 2022

I haven't taken my trip yet, but the booking process has been smooth and easy. I felt that I found a great deal and am overall happy with my experience. Thank you

Date of experience: September 1, 2022
France
1 review
0 helpful votes
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Rapidité
September 1, 2022

La réservation est rapide et le site est bien. Bravo

Date of experience: September 1, 2022
Illinois
3 reviews
0 helpful votes
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SV
September 1, 2022

Quick and easy location is close to the venue I'm going to. Recommended by a friend

Date of experience: September 1, 2022
GB
1 review
0 helpful votes
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Quick easy booking
September 1, 2022

Quick easy booking, like that I can reserve now and pay later

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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I called the hotel to verify that they accept hotelsone reservations. They said yes but that hotelsone has a tendency to over book the rooms... She said they are going to call me to confirm that my rooms are secure within 24-48 hours.

Hotelsone's site is super easy to use though

Date of experience: September 1, 2022
Washington
1 review
0 helpful votes
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A-OK
September 1, 2022

I only wish you would confirm the name of the hotel I booked. It was a different name than HotelsOne so I had to do a bit of research to find if you were one in the same.

Date of experience: September 1, 2022
GB
1 review
0 helpful votes
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Easy booking
September 1, 2022

I was able to find a hotel that suited my needs a a reasonable price very easily. The form to book the hotel was straight forward. I received confirmation immediately.

Date of experience: September 1, 2022
GB
1 review
0 helpful votes
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Not yet
October 1, 2022

I haven't stayed there yet, and I have nothing more to say.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Excellent
September 1, 2022

Very quick and helpful. Needed to change our choice of staying the customer service helped very quickly

Date of experience: September 1, 2022
New Zealand
1 review
0 helpful votes
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Easy to deal with
September 1, 2022

Excellent and easy. Hopefully everything else is as easy

Date of experience: September 1, 2022
Australia
1 review
0 helpful votes
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Easy to book
September 1, 2022

The web site was easy to use and made booking simple. It could be clearer about when you will charge my credit card as the web site stated it was required to secure the booking and payment could be made in full at the hotel by credit card but you charged the full amount on confirmation.

Date of experience: August 31, 2022
France
1 review
0 helpful votes
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Email de confirmation
October 1, 2022

L'email de confirmation ne mentionne pas la chambre (simple ou double / standard ou supérieure) ni le prix

Date of experience: August 31, 2022
Canada
1 review
0 helpful votes
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Perth Motor Inn
September 1, 2022

Very efficient quick response fair prices will use again

Date of experience: August 31, 2022
Australia
1 review
0 helpful votes
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Good service
August 31, 2022

Easy access, good pricing, yet to contact direct to confirm arrival times

Date of experience: August 31, 2022
New Zealand
1 review
0 helpful votes
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Quick & Easy
August 31, 2022

Booking was quick and easy with no hassels & it was cheaper to book with hotelsone than with other similar sites.

Date of experience: August 31, 2022

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hotelsone.com
Laredo, TX, United States