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HotelsOne is a hotel booking website that allows users to search and book hotels worldwide.
This summary is generated by AI, based on text from customer reviews
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Awesome! Best customer service, sent follow up emails.
Easy, very easy, no hassle, no problems, went quickly, done in jiffy.
Staff and room was great. Hiccup with check in but it's being taken care of. Other than the check in part I would give 5 stars.
Website is very easy to navigate. I did think I was on the actual Palmer House/Hilton website which is what I clicked on. I wanted to get Hilton points and
An AARP discount. I didn't realize I was on the HotelsOne until the name came up when I did the survey at the end. I lost money.
Everything was easy from start to finish and I found what I was looking for quickly.
I haven't taken my trip yet, but the booking process has been smooth and easy. I felt that I found a great deal and am overall happy with my experience. Thank you
La réservation est rapide et le site est bien. Bravo
Quick easy booking, like that I can reserve now and pay later
I called the hotel to verify that they accept hotelsone reservations. They said yes but that hotelsone has a tendency to over book the rooms... She said they are going to call me to confirm that my rooms are secure within 24-48 hours.
Hotelsone's site is super easy to use though
I only wish you would confirm the name of the hotel I booked. It was a different name than HotelsOne so I had to do a bit of research to find if you were one in the same.
I was able to find a hotel that suited my needs a a reasonable price very easily. The form to book the hotel was straight forward. I received confirmation immediately.
Very quick and helpful. Needed to change our choice of staying the customer service helped very quickly
Excellent and easy. Hopefully everything else is as easy
The web site was easy to use and made booking simple. It could be clearer about when you will charge my credit card as the web site stated it was required to secure the booking and payment could be made in full at the hotel by credit card but you charged the full amount on confirmation.
L'email de confirmation ne mentionne pas la chambre (simple ou double / standard ou supérieure) ni le prix
Easy access, good pricing, yet to contact direct to confirm arrival times
Booking was quick and easy with no hassels & it was cheaper to book with hotelsone than with other similar sites.
Answer: Please call our customer support number shown on this page https://www.hotelsone.com/customer-service.html so that our support agents can help you with your request.
Answer: Have you called our customer support number shown on this page https://www.hotelsone.com/customer-service.html? The support agents should be able to cancel your reservation immediately.
Answer: Based on the information you provided we can you provide you with the following booking number: 9138320000381
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