HostGatorReviews 13,387

COMPANY DOESN'T CARE ABOUT THE CUSTOMER AND USED THIRD WORLD COUNTRIES WHERE ENGLISH IS NOT A FIRST LANGUAGE SO CAUSES ISSUES RESOLVING TECHNICAL CONCERNS

I only stay here because i have been here for long, but i will not renew the service as speed is low and it is expensive in relation to other competitors

I'm stuck here. I think your billing sucks. Put the domain name in the invoice so we don't have to log in to figure out the f*ing bills.

If you look at the amount of time my site has been down since it started a couple years ago, you would understand the 1 star.

I have lost clients because of issues with your servers getting blocked for spam, I've had problems with your new billing software, I requested and was told I would get all of my old billing statements and have not yet received them, and many many other issues.

Cost and support, until your Support team accused us of being idiots and treated us like children. No feedback on Sales because they never reached out after several attempts to contact them. We have moved hosting providers and auto-renew is off.

Buen rendimiento en SEO, excelente servicio técnico.

Excelente plataforma para el control y gestión de información del dominio de la empresa

Very complicated new customer portal. I complained 10s of times that i cannot recognize which of mine account is going to expire coz i dont see my primary domain inside customer portal. It is uselss to submit complaints or feedbacks and its also useless to take surveys and opinions from HG as no one address the issues.

I opened my Hostgator account several years ago when navigating your platform was easy. It's now longer an easy platform to navigate. Renewing my domains has been a nightmare.

I HATE the two step verification process. A complete time suck

The mail sometimes get stuck on outlook and i cant receive it for long time

I'VE BEEN WAITING FOR A WEEK AND STILL ZERO RESOLUTION INTO MY TWO TICKETS! I'VE BEGGED FOR ESCALATION AND A SUPERVISOR FOR A WEEK! NO ONE CARES ABOUT HOW MUCH MONEY I'M LOSING DUE TO HOSTGATOR'S ISSUES! TERRIBLE CUSTOMER SERVICE! THE WORST CUSTOMER SERVICE! TICKETS: E-8847 AND E8849 - THESE ISSUES HAVE BEEN OUTSTANDING FOR A WEEK!

Total rubbish, customer service lack of technical knowledge and competence, completely useless. I'll make sure to cancel the renewal at the end of the contract. Other providers offer better assistance, products and services,

junctionstudio.com is uy main site and continually having problems. After 15 years with company I now find myself looking for an alternative. I pay for a service that doesn't work and is unreliable...

Thought it would be faster and less problems than go daddy

I have contacted innumerable times regarding several issues & the last time I spoke with someone directly the call dropped & no one called me back🤦🏻‍

I specifically signed up with protection of my private identity included. I am now receiving a prompt that my identity is not protected. I reach out Ben Schmidgall and received no response. I am furious that my name is exposed and HostGator wants more money to do what I originally contracted with them to do.

Things are not working properly as they use to with our email and we cannot log directly into email account, it make it difficult to access and respond. We do not know why it stopped working or how to fix it.