HostGatorReviews 13,387

Told to be a tech guy (years ago), but it was bad advice. Staff are multitasking when they would have trouble single tasking IMO, and they are not helpful to a non tech person like me. In fact they are very UNHELPFUL. I'm currently looking for another provider that actually provides intelligent support!

I have been a client for over a decade. It used to be 5 star. Now is 3. Constant problems with emails.

Hostgator did not inform Hostgator to migrate the sites on reseller service. All sites are down and clients are screaming

I will see why did i choose it, or i may cancel all the accounts if i don't get a proper service and good price.

Transaction is wrong and I've not seen corrective action.

I like to check my stats daily. It used to take a click or two but now it is like 7 plus a password. I hate it daily.

Cant find the CPanel easily. I just want to access the databases and have clicked many times and still cant get to it. It is not as intuitive as it used to be.

The bot did a good job of taking care of my problem, but it took a lot longer than if I could have talked to a live person

I was referred by a business associate that uses them.

Would be really nice though if I could turn off the up-sell/cross-sell ads everytime I login to my account.

Recommended by a friend many years ago. I have stayed because of the customer service, where I can make a phone call, get a person who speaks clear English, and have answers when I need them.

Hostgator was great when I started however many years ago, but the price almost doubled and it's not worth it anymore, I didn't notice a notification on the price increase, but it doesn't matter - I'm gone.

It was recommended initially for cost and ease of use but the UX was not as smooth as advertised.

I like the new user interface. It is very friendly. I can easily access what I need.

I'm logging in for the first time and I immediately see an advertisement for additional services. That's really annoying. Hit me up after I've logged in a few times and I'd be less annoyed...

I despise the new format. It is so hard to find things.

The insane pricing increase is causing me to find another hosting provider as its completely overpriced for a baby plan.

I don't remember. Price probably and maybe some promise about green practices.