HostGatorReviews 13,387

Because my husband has been with you for years. And the nice employee who helped me initially was great... I had been paying 30 bucks a month even though I rarely made 30 bucks in a month

That was in the end of july... since then we've tried over and over to get it to work but my website has been DOWN since switching to your service... www.Scott-Shots.com

After paying... (although I was supposed to get a month free), my website transferred to you but I still can't get to it to get my page back up.

I tried your little chat bubble, and the technician whom I'm guessing was new, tried to help me for just over an hour... before realizing he didnt even understand what I was saying, so he was going to send me up to level 2... he told me to please wait for a level 2 technichian. At almost exactly an hour after that... your system disconnected me and no one got back to me afterward.

Then I tried answering an email you sent me saying "how is it going"? And telling them there what the problems I was having... still no response.

I tried sending a message on facebook... still no reply.

So basically, after 2½ months... my website is STILL down and no one will answer me.

That's why 1 star out of 5.

Great services easy to work on it amazing things to create your website

I would not recommend a company that even after you remove the website from their hosting that they keep billing for a website that does not even exist there. I ofcourse called them to cancel and they said I did not. But yet, the website is not hosted there. Go to Siteground it is muuuuuch cheaper and you won't get ripped off like I did for 4 months getting billed for a website that was no longer hosted there.

We had our website on HostGator VPS Hosting for a number of years - it's an older site with older software, but we update the products on it at least once a week. Last week they moved our website to a new server with no notice to us. The new server destroyed our website - no pages would load and every link gave a 500 Internal Error. I called their support and basically everyone who I spoke to refused to provide any help at all - they promised to do something (to get a good review on their review system), but did absolutely nothing. We are working with a new hosting company and have spent tons of hours trying to recover from their horrible service. I would never recommend this company!

Thank you.

Tony Auretto

I was blocked out unnecessarily as we had slow internet - please give me access asap as need to edit some email accounts for business this morning.

My plan was 11.99 usd but l was charged 15.99 usd with not explanation

Hostgator is the Worst Service provider.
They are not able to resolve the issues for more than 6months. Neither of their phone line works nor Email.
The chat people are call centre people having no access to resolve the issue