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From the business

HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.


hostgator.com
Founded in 2002
Houston, Texas, United States
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HostGator Reviews Summary

Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.

This summary is generated by AI, based on text from customer reviews

value
89
shipping
38
returns
51

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I like the on line service guy
August 25, 2024

I like the on line service guy. It's a pretty quick response. I left my request and when I came back, my website was come into life again. Thank you guys. Such professional.

Date of experience: August 14, 2024
Bahrain
1 review
0 helpful votes
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Excellent experience with no problem with high quality and conditions
Thank you all

Date of experience: August 14, 2024
Michigan
1 review
0 helpful votes
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So far, it's been a good service, but we're coming up for renewal and we'll see how things go. Overall, Hostgator has come through in spite of some bad experiences from colleagues of mine.

Date of experience: August 14, 2024
Australia
1 review
0 helpful votes
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Hostgator is a good value reliable internet service provider. I have had very few performance issues and outages in the 3 years I have been using their services, Thank you.

Date of experience: August 14, 2024
Michigan
1 review
0 helpful votes
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Everything was so easy setting up and building the website with Wordpress was easy also. Unfortunately I did the site for an organization that doesn't use it much and will not be renewing the domain name or the hosting space.

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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Its simple and easy to use and affordable. I would recommend HostGator!

Date of experience: August 14, 2024
Massachusetts
2 reviews
0 helpful votes
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Could use some assistance 🤔 with layout and sales from merchandise i may sell

Date of experience: August 14, 2024
Ohio
1 review
0 helpful votes
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Not the best, finger pointing of which division of the company was responsible for what without solving my problem.

Date of experience: August 14, 2024
Canada
1 review
0 helpful votes
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I have never had any issues with Hostgator. Their dashboard and features are user-friendly and require minimal technical knowledge to make changes. I am very satisfied with being their customer for such a long time.

Date of experience: August 14, 2024
Guatemala
1 review
0 helpful votes
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Your response was quick when we needed you the most. Thanks!

Date of experience: August 13, 2024
North Carolina
1 review
0 helpful votes
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It is very good service
August 22, 2024

It is very good service. It is fast and good performance. Website and Jobs are running

Date of experience: August 12, 2024
India
1 review
0 helpful votes
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Great experience and solution based and easy working platform

Date of experience: August 11, 2024
Australia
1 review
0 helpful votes
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I have discovered on three occasions while being with HostGator that my site has gone off-line... it is only when I go to look at it that I discover this. It was due to some security certificate issue.

Date of experience: August 10, 2024
Uganda
1 review
0 helpful votes
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HostGator is good but unfortunate of increasing product prices without prior notices.

Date of experience: August 8, 2024
Germany
1 review
0 helpful votes
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I am well satisfied with the service
August 18, 2024

I am well satisfied with the service. Continue with what you are doing

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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The customer service is great
August 18, 2024

The customer service is great. Just sometimes my website is slow to respond and I'm still looking for the reasons. But the overall experience is great! Thank you.

Date of experience: August 8, 2024
Aruba
1 review
0 helpful votes
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As a loyal HostGator customer, I'm thrilled to share my experience. Their customer support is outstanding! Whether it's tackling WordPress issues or billing issues, hostgator always delives. What I appreciate is their assistance/customer care, and chat service. If you're looking for reliable hosting with great support, HostGator is a smart choice!

Date of experience: August 8, 2024
Malaysia
1 review
0 helpful votes
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I gote a lot of viruses in hostgator to My database all my websites affected so I moved to other Host company. Thank you

Date of experience: August 7, 2024
GB
1 review
0 helpful votes
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Its good because it was seamless what's more to sayIts good because it was seamless what's more to sayIts good because it was seamless what's more to say

Date of experience: August 6, 2024
Nebraska
1 review
0 helpful votes
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All it's good responses customer service I will recommend you

Date of experience: August 5, 2024