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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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Reliable hosting, but it can be a bit confusing. All in all good service as any questions I come up with are answered promptly.
Excellent service with more contact to ensure that our site is live
Having lots of trouble logging in.All this extra security is saying you dont trust your customers.
Email often has problems. Recently we can not receive some emails from our existing customers. We can not identify how many we did not receive.
Had an issue with pics not loading for mobile sites but was quickly resolved by support staff. Very pleased with the service
Great it is easy to use and secure i will continue to use hostgator
I am satisfied with features provided except that I wish the cost will be much lower in the Philippines.
Good thank you, my clients are satisfied too. Wish it can be less expensive.
For me satisfactory and in accordance with my expectations
Hostgator is very easy to use and I've had no issues. Definitely recommend!
I am using it well. I am using it for development research.
Please provide stable and fast hosting in the future.
It is easy to edit, and update. And there are not spam and junk to effect our homepage, I believe the security is good as well.
He transferido mi página a Hostgator y es lo mejor, sin caídas y muy rápido. Muchas gracias
Support always solved my issues very diligently. I really value your support.
No technical problems whatsoever, hostgator are doing a good job in relation to my website
Good experience overall, till now after almost one year i didn't face any major issues.
Zaahid was the one who assisted me and he made an effort to give me a quality service. Very good result.
I have been a HostGator customer for many years, and have always been highly satisfied by their services. I plan to keep using HostGator for future years too.
I am happy with the service. It was okay because I got an earlier reminder about domain renewal.
Answer: SITEGROUND FIXED IN HOURS WHAT HOSTGATOR DID NOT OR COULD NOT FIX IN 9 DAYS
Answer: The chat will get you to someone but they will never know what to do to help you. Courteous but useless.
Answer: Hi Bill, We are most definitely a legit company. We've been in the web hosting business since 2002. We've recently been rated in #2 in the top 10 web hosting companies but The Top 10. https://web-hosting.thetop10sites.com/ You can also see our current web hosting offerings here: https://www.hostgator.com/ Please let us know if you have any other questions. Thanks! Erinn Reputation Manager for HostGator

