HostGatorReviews 13,387

$#*!ty new iterface. Cant see past and present invoice. Seems like a scam to hide the invoice. Will switch after this term

I had an account over 18 years with Hostgator. For new account (Baby Plan) cheaper than old customer and also have Cloundflare CDN (Confirm by Sales Department) but for my Baby Plan, your support said Cloundflare CDN not available on my account and not available in the hostgator. But your website page still shows Cloundflare CDN available for Baby Plan and Business Plan for long. I'm very upset.

Reputation. This new message us window is a menace. I can't see the damn screen under it. Make it only on invocation of help or something.

I'm not a fan of the new portal. I find it very difficult to edit my website. I spend too long trying to find the link to the website editor.

Price and that was a big mistake. Worst hosting and support.

I had a ton of problems with customer support from other vendors

I have been with HG for years. Last few years have been horrible. I can't access any of my sites for edit, and most of the actions on cpanel result in errors!

My Domain doesn't work called and chatted online still no help

The new interface gives me a head ache because everytime is asking me to do something that I refuse to do

I had heard your hosting was affordable but good. I am on shared hosting and you are running php7.4. That keeps me from installing an updated version of the software I need. Php is over 3 years old and the server still doesn't support it. That is unacceptable.

Extremely slow and have had so many problems already

I'm trying to access the cPanel, but it keeps popping up with a customer support chat window that I can't minimize or exit out of, and the chat window is blocking all the buttons that I need to use to edit my email filters. Whoever designed that has an IQ of 70 and it's frustrating af.

It was the cheapest at the time while being reliable

I'm cancelling most of the service and want to keep the domain name only, but it is quite unclear and difficult to know if my payment for keeping domain name has been accepted, because Hostgator sends me notification of service delation but it does not clearly mention WHAT SERVICE REMAINS and WHAT SERVICE WILL BE DELETED. I'm so irritated and frustrated..

I chose HostGator because of the great reviews and great price.

The new Hostgator billing platform is very bad, it is a disaster, it is not clear and one cannot find the information on each service clearly.

Not able to find the billing information any longer.

After all this time, hostgator's updates have performed a shabby and absurd service

I have enjoyed HostGator but find it much harder to navigate the website since it changed drastically. I imagine I'll get used to it, but it seems harder now.