HostGatorReviews 13,387

New account portal is painful and right now is not working - when I click on the cpanel email link, and then email boxes on the pop up, I keep ending up on an error page.

Preferred HG's approach to business and to me as a customer. Those early choices were reinforced over time. Still are. Thank you.

Makes managing my business' website painless and fun.

I canceled my account on Jan 06. Never got a refund. Then got billed again on Jan 21. I don't have a cancellation number anymore. I had to get a new credit card to prevent you from taking more money.

La nueva interfaz se siente poco intuitiva y hace mas laboriosas las tareas simples

The company has left me hanging after a substantial family loss. When I returned a few years later, my site was a portal for porn.

Hostgator is and continues to be the most affordable and scalable solution for my business..

Ripping off existing customers at renewal. Despite me de activating auto renewal in my account Hostgator re activated it twice against my will. I noticed it in time. Hostgator cannot be trusted. I have moved my domain to another provider

Hello,
I have not accessed my website globalmedicine.net in a while. Now it says it is down. I spoke to via chat support but they did not help. Can someone explain what is wrong with my site and why it is not visible from the web? Thank you. Jeremy Weible

Your admin support, specially on created tickets handling and response from your end is not good. Mr. Chevon or something like this kind of name persons is very rude in chat session

Service, convenience and price, as a long-time customer of HostGator.

Our website has gone down twice in the last 2-3 months due to a system glitch and our account was not correct or updated in the portal. This is so scary, and not much was done by way of customer service to reassure me this wouldn't happen again.

Have been using services on other websites for years

Even though I log in when I order new domains it has put them each under different account names. Ugg! Why why why don't you consolidate them under one? I have so many I can't keep track of each different payment method, and billing address. I've been trying to get rid of incorrect billing addresses for 5 years. Ugg

Service is good... Chat support is a bit uncomfortable, support is requested asking about the price of an SSL certificate and they ask me to identify myself, when I am already logged in and only need the price of the certificate, and on other occasions simple things that do not request changing passwords, modifications to accounts, just simple yes or no questions.

My site looks fine. Getting support is difficult and often i find the answers on google after may failed attempts by your support team. The web editor is missing important functionality related to basic SEO needs.

Hostgator used to be super affordable and really functional for me with very effective support. The recent price increase, when I use this account for basically nothing, is ridiculous. I talked to support and was offered a discount, but the discount was never applied to the account. You guys used to be great but now you're just meh.

Very difficult to fix an issue if something goes wrong.