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HopperReviews 3,445

2.6

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Hopper Reviews Summary

Hopper has a rating of 2.6 stars from 3,445 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 10th among Travel Deals sites.

service
673
value
648
shipping
277
returns
471
quality
555

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Patricia H.
California
1 review
0 helpful votes
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Once up and running, you leave it alone and it does all the work of watching for price changes. Super convenient and simple. I love how it advises you when is the best time to purchase tickets at their lowest, and when to wait for prices to drop further

Date of experience: December 5, 2019
Sharon L.
California
1 review
0 helpful votes
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I used this app a couple of years ago and it was good for a multi City visit. It may be good for that , but for finding a regular round trip ticket from a nearest airport to somewhere it is bad . The rates are higher than most sites I know to look on.

Date of experience: December 5, 2019
Kevin A.
California
1 review
0 helpful votes
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When watching flights the app has not let me down price drops and increases have been exactly as predicted by app! The watch notification is great as a reminder on when drops and increases happen. I will use this app before I purchase all my travel!

Date of experience: December 5, 2019
Stephanie S.
California
1 review
1 helpful vote
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mostly a great app
August 7, 2019

mostly a great app. i like the way i can watch all of my flights in one place at one time but what I don't like is that old flight searches are impossible to move. update:. hopper is cutting off at the top of my notched display. please fix this bug!

Date of experience: December 5, 2019
Ruth I.
California
1 review
0 helpful votes
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Apparently I got a good deal on a flight but now there is literally no way for me to sign in with an already registered email and password, since I am not on the same phone I have no way of logging in, it just tells me to sign up again...

Date of experience: December 5, 2019
Michelle Q.
California
1 review
0 helpful votes
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Easy to navigate and user friendly. Wish there was a way to estimate a trip date. It would be 5 stars if I could select a date and see flights within a set number of days from that date. But I love the watch feature and that it shares predictions

Date of experience: December 5, 2019
Amy Z.
California
1 review
0 helpful votes
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I love this app USUALLY, but something has been going wrong lately and everytime i try to book a flight, it closes and reopens & tells me something went wrong, so i cant complete my bookings. Prior to this issue it would be a 5 star rating...

Date of experience: December 5, 2019
Mary S.
California
1 review
0 helpful votes
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App works, just getting 4 times the same notification every time. Would be good to have an option to select a starting city and multiple different destinations for the same day to compare prices when you're OK with different destinations.

Date of experience: December 5, 2019
Deborah U.
California
1 review
0 helpful votes
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Literally cut our expected fare in HALF! I had forgotten about setting up this app and entering our dates until it sent me a notification with an amazing deal one day. I thought it was too good to be true but we booked it and saved a ton!

Date of experience: December 5, 2019
John O.
California
1 review
0 helpful votes
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I travel to the Midwest several times a year and have used other flight apps. Hopper has saved me more money than any of the others. I've only been using the app a few months and have already purchased tickets 3 times with great pricing.

Date of experience: December 5, 2019
Andrew H.
California
1 review
0 helpful votes
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Usually really good but the app recently logged me out and now when I go to login, it just keeps sending me to the sign up page and telling me that my email is already in use. I deleted the app and redownloaded it and it still wont work.

Date of experience: December 5, 2019
Kimberly J.
California
1 review
0 helpful votes
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Very helpful and professional. I've enjoyed using this app and have recommended it to several of my friends already! I've been tracking flights to Thailand for a collector months. Stopped using the other apps and use Hopper exclusively.

Date of experience: December 5, 2019
Linda I.
California
1 review
0 helpful votes
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Two trips booked already and I even had the need to change the flight on Saturday night having just 3 days away from the trip? It just can't be any better... almost forget it was in chat window when I interacted, no phone calls. AWESOME

Date of experience: December 5, 2019
Michelle S.
California
1 review
0 helpful votes
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Found a great deal, but the best part was being able to watch multiple flight prices in one convenient place with notifications when any of them changes price. That, combined with an easy user interface, makes this my go-to travel app!

Date of experience: December 5, 2019
Scott H.
California
1 review
0 helpful votes
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Amazing ..
September 7, 2019

Amazing .. it's not just it will find you the best price it would even tell you if you need to wait for a better price before you travel and it keep watching because it knows the price may go down in the future very highly recommended

Date of experience: December 5, 2019
Anna A.
California
1 review
0 helpful votes
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I like using this app because it shows you the current prices, it lets you know to purchase now or keep watching the flights, it breaks down the flight times and airlines by prices and it notifies you when an update is available.

Date of experience: December 5, 2019
Margaret Z.
California
1 review
0 helpful votes
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Prices are spot on and updates are frequent. Only caveat is no website. If your comfortable filling out airline forms on your phone thats okay, but if you like using a keyboard your SOL. Something for the hopper devs to consider.

Date of experience: December 5, 2019
Anna I.
California
1 review
0 helpful votes
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useful for comparing and booking flights but unreliable on when to actually book the flight. spent almost 50% more on a flight than i would've if i hadn't listened to the app's recommendation that i should wait to book my flight

Date of experience: December 5, 2019
Jason X.
California
1 review
0 helpful votes
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Great app if you dont fly frequently and arent really savy on how to purchase tickets and the whole flying experience. This helps find the cheapest rates and navigates you every step of the way in an easy to understand format.

Date of experience: December 5, 2019
Jim Y.
California
1 review
0 helpful votes
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Fantastic site
September 21, 2019

Fantastic site. Got it from fam member. Price watch is BETTER than Priceline. Yes, there is a difference but I can't stand trying to fight for price in "naming my price" and NEVER getting what i need or want. Hopper is for me.

Date of experience: December 5, 2019

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


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