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HomeStars.ca

2.0

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HomeStars.ca Reviews Summary

HomeStars.ca has a rating of 2 stars from 194 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeStars.ca most frequently mention credit card, bottom line and cancellation fee. HomeStars.ca ranks 20th among Contractors sites.

service
65
value
61
shipping
26
returns
29
quality
57

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Canada
1 review
3 helpful votes
Follow vali r.
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This company has turned into biggest scammers and blackmailers. You will regret signing up with them or creating a free account with them.

Date of experience: April 13, 2023
Canada
1 review
3 helpful votes
Follow Daniel B.
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I was starting to use homestars and unfortunately I found it a big waste of money last year as I was getting no jobs and paying them 400 a month for job leads.
My sales guy insisted I need better reviews said it could be me not getting quotes is my fault,I use Facebook and book jobs like no tomorrow have alot of good reviews on different sites homestars, Facebook,Google etc.
Another person just called this year and I'm very hesitant in signing up after I tell him it's not a good thing financially he just rushes off phone complete scammers all they want is money,infant they give all the work to people paying them better money don't sign up you will regret it.

Date of experience: April 5, 2023
Canada
1 review
3 helpful votes
Follow Derick V.
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I have been with homestars for about 6 months and have been trying to cancel my membership with them for months. Once you buy they are impossible to get ahold of. Extremely disappointed with this service and strongly recommend not using homestars for your business.

Date of experience: March 11, 2023
Canada
1 review
5 helpful votes
Follow Ayyaz K.
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Fraud Platform
March 7, 2023

Do not ever believe what they are saying. I have experienced that they say something but do something else. Due to some reason I had to call them but they took God Promise they did not my call. I have tried so many times. Now when blocked my card to stay away from payment they started calling me to just to get the payment. They were taking money from me for nothing. Don't listen to them its all $#*! they will tell you to get the signed on contract. I humbly request be safe and be care full.

Date of experience: March 7, 2023
Canada
1 review
4 helpful votes
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Can i give 0 star?
September 14, 2022

They never said it was a 12 month contract, leads are fakes and customer service is worse than my mother in law now they want money or they will send me to collection this is the worst thing I've ever sign up for

Date of experience: September 13, 2022
Canada
1 review
8 helpful votes
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Not transparent
August 30, 2022

Wanted a 1 month membership, they said not a problem.
They did not tell me it was a 12 month agreement with a 700$ cancellation fee?
Now they want 3000$ or 700$ for a service i didnt use let alone finish the verification process.
I asked to cancel and they tried intimidating me telling me to pay 700$ or else. And told me its in my best interest and to be careful about disputing...
What did i just get into?

Date of experience: August 30, 2022
Canada
1 review
2 helpful votes
Follow David C.
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I was ripped off by a contractor I found on HomeStars. He had 9.9/10 with over 200+ reviews. All of the reviews were fake. This contractor took my money and did not complete the landscaping work I hired him for. HomeStars defended this scammer and deleted my review. HomeStars is not a reputable place to find a landscaping contractor.

Date of experience: July 29, 2022
Canada
1 review
0 helpful votes
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Yes, Iconic Paving (Vaughn) really is Iconic, the Top of the Mark! They work all over the GTA & east/west.
Two of my neighbors and I went with Roy's paving teams in the past couple of weeks after seeing the impressive, clean paving & concrete curbs and sidewalk entrances done on two houses up the street.
First a team of 8 efficiently dug out our driveways & extra concrete in front of the garage door, raked gravel & dirt over the lowered area to a very even smooth height. After the driveway settled for 2 weeks, another crew came to lay the asphalt with tampering footpads, tampering tools & rolling machines to ensure all edges kept to very straight site lines and even with the bottom of the garage door; the whole impression was a smooth, very flat surface of fine asphalt. A finishing machine with spraying water meticulously rolled over the area & all edges to make it look perfect! Both teams were friendly and worked well together, correcting any imperfections their colleagues had made & that I might not notice. Dog walkers & neighbors took pictures and asked who they could contact. I said, "Roy, at Iconic Paving."

Date of experience: July 8, 2022
Canada
1 review
9 helpful votes
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Horrible service!
June 22, 2022

Horrible service, did not get one lead from them over a full year, monthly payments taken each month. When I call to cancel I was even insulted and told it was my fault. Some kind of service.
SAVE your money.

Date of experience: June 22, 2022
Canada
1 review
1 helpful vote
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MG Fencing
May 20, 2022

Just got new fences installed in my backyard by a company called MG Fence. Amazing job, quality materials. Attention to detail and a very competitive price. My neighbours were somewhat reluctant to proceed with the project but were so happy with the end result. I thoroughly recommend this company if you want to put value on your property. Call Dino for a quote!

Date of experience: May 19, 2022
Canada
1 review
3 helpful votes
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Bull$#*! company
May 11, 2022

They charge alot of money for doing nothing to help your business. They give you fake leads as no body responds to your messages. You don't make even a 25% to pay for this bull$#*! app.

Date of experience: May 10, 2022
Canada
1 review
0 helpful votes
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While working next door, I asked him to cut a baseboard and he did it for me FOR FREE! What real honest man. Chris

Date of experience: April 30, 2022
Canada
1 review
1 helpful vote
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Scam
April 26, 2022

This company is a scam it will make you sign a contract give you promises and they will never commit to their promises I signed a contract with them for 6 months and all the promises they gave me to improve my business they did not accomplish

Date of experience: April 26, 2022
Canada
1 review
0 helpful votes
Follow j d.
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Any contractor you see connected to homestars is a big scam in TOronto, an Canada. There 5 star reviews are all 100% fakereviews written by con friends, family members. To scam you and me, using false names, all 100% lies. Note: There are never bad reviews. Bad reviews are deleted. Home star contractors (drunks, drug addicts) have never built, fixed anything, no trade licences, no schooling. Most cons lost there jobs during recession. These scammers only use outside 'underworld' plumbers, electricians, carpenters, roofers, to fix there homes. Most are organized gangs-italians, russians, french. Who work for cash. There national t. V. ads are there to con the consumers.

Date of experience: April 22, 2022
Canada
2 reviews
30 helpful votes
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Bad business. HomeStars employ predatory sales people who place a lot of sugar on top of a rotten dinner you will be forced to eat until you can get out of that damn contract. RIght out of the gate, you will be placed on a hamster wheel where it is entirely up to YOU to make your monthly payments work for you. If you do not have positive reviews coming in on a monthly basis then you are sent to the oblivion section where your company just looks... really bad and you continue to pay for it all the while. Companies that have contracts lasting more than 30 days (mine take 6 months to a year) you are kind of screwed because if you don't have a "new customer" review come next month, your profile (and reviews) are dropped to the basement and there you stay chained to the dark damp wall with your lighter. Your assigned 'account Manager' (who changes without notice) has no power and must refer any request to the head office sales team who are a bunch of thugs. Account manager seems to act more like a buffer, the first of two or three locked doors you must knock upon before arriving at some watered down reply. You will NOT get out of your contract without paying for it dearly. By the way, they will not allow you to delete your company from their data base and they monitor and block you from making any changes to your company profile so... talk about big daddy watching. Another curios thing is HomeStars does not allow for any reviews on or off its website; did you notice that? Also, not a member of the BBB, why is that you think? Probably because of the ton of complaints they would have to deal with. I paid I think around $6000 to get out after 8 months (with penalties) and literally threw that money away for absolutely nothing. They are a very bad company and highly recommend staying away or you will pay the cost. I have included one of many invoices which does not reflect the true cost. I wish I could download the phone conversations but my experience is accurate and absolutely horrible. To this day even though I have nothing to do with HomeStars, my company is glued to their data base with HomeStars refusing to remove it which makes no sense except they want to look bigger than they are

Date of experience: April 2, 2022
Canada
1 review
0 helpful votes
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Conman, scammers.
March 14, 2022

Beware: They have absolutely no building skills, no trade licences, are drug users, cons. Reviews are all posted by the owner, family, other cons. Notice there are no no poor reviews. Saw Contractors on homestars, hire outsiders to fix there own homes.

Date of experience: March 14, 2022
Canada
1 review
1 helpful vote
Follow kyle c.
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Emailed them saying I moved in the spring and call them often about canceling no one answers the phone either. Homestars is a subscription based platform with no clients and no staff but they charge you monthly to advertise once a year. Do not get involved in this scam you premote them and they charge you $500+ a month non-sence

Date of experience: February 26, 2022
Canada
1 review
0 helpful votes
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I have been an employee at HomeStars for nearly half a decade and the company is extremely poor with its internal functionality. For a company that claims to be a "startup" even after being in the business for more than a decade just to nullify their internal errors when it comes to constant delays with product launches and something as poor as paying their employees the right amount at the right time. Of the 24 pay periods in a year, at least 10 pay periods have errors in missing out partial payments to employees including base pay. It is impossible to run your personal expenses while working at Homestars at a deadline especially during these tough times as the paid amount is almost never equal to the accurate to be paid amount. TERRIBLE EXPERIENCE AS AN EMPLOYEE HERSELF!

Date of experience: February 18, 2022
Canada
2 reviews
17 helpful votes
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Horrible company
February 14, 2022

Company has no values to trades, they just want your money and then leave you hanging dry do NOT use this company to find trades.

Date of experience: February 13, 2022
Canada
1 review
3 helpful votes
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THESE GUYS WILL FLAT OUT LIE TO GET YOUR MONEY
January 31, 2022

I was told that key words were being put in place to help potential clients find my business. The guy called me from his own cell phone so none of the calls were recorded and conveniently i hadn't a leg to stand on when it came to making a case... As a contractor i would strongly advise againsst dealing with this company and be very careful with how they deal with you through the process- make sure they call from a legitimate phone number so your calls can be reviewed when things go south... I have dealt with yellow pages and now homestars - both have lied through their teeth and taken 100's of dollars a month and the return was pitiful...

Date of experience: January 30, 2022