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HomeStars.ca

2.0

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HomeStars.ca Reviews Summary

HomeStars.ca has a rating of 2 stars from 194 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeStars.ca most frequently mention credit card, bottom line and cancellation fee. HomeStars.ca ranks 20th among Contractors sites.

service
65
value
61
shipping
26
returns
29
quality
57

We monitor reviews for authenticity

Canada
1 review
9 helpful votes
Follow J W.
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Homestars.com is a scam
February 14, 2013

Homestars.com is a scam. Why? As an employee of a contactor listed on this site, Ive personally witnessed and participated in posting at least a 50 10 star reviews for my employer. All you need is a valid email. Most of the reviews on there are not actually satisfied customers but the companies themselves. Very misleading and in my opinion wrong.

*Its not a reliable place to find a contractor. Its better to ask friends or family for referrals.

Date of experience: February 14, 2013
Canada
1 review
6 helpful votes
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Yes, homestars.ca is biased. I tried to post a bad review for a company but homestars.ca denied it for various unspecified reasons. If a company pays to be a homestars.ca member there is a high probability that only the good reviews get posted.

Date of experience: November 27, 2012
Canada
1 review
6 helpful votes
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Don't trust anything on this site. They take fees from contractors and even allow them to erase their past profiles (with negative reviews) and repost with a clean slate, something that goes 100% against their purported mission. And it's plain to see! That 80% of the wonderful reviews! About fabulous contractors! Giving them Perfect 10s! Are bull$#*!!

Date of experience: September 14, 2012
Canada
1 review
7 helpful votes
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I don't believe the reviews on homestars.ca. I found one company with perfect 10 score and raving reviews that they are always on time. However, for me, they were a no show. I wasted time and money to make sure I was available and also got a sitter for my kids. I didn't get a call until almost 2 hours later.

Anyway, I tried to post my review but homestars will not post my honest experience because no exchange of money was made. It really makes me wonder how many reviews are real.

Date of experience: March 20, 2012
Canada
1 review
1 helpful vote
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I am one of the companies that has been reviewed by Home Stars customers I have no conflict of interest and only have the highest praise for what they have accomplished and also saved many that would have experienced a bad job, but decided to believe their very fair and well documented input, saving that customer a horriblke experience.As the owner of KITCHEN DESIGNERS PLUS I can say without any reservation that they are masters in protecting the good ones and weeding out the bad ones.

Date of experience: August 10, 2011
Canada
1 review
1 helpful vote
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Fast response, knowledgeable and honest service technician ("Anthony"). All in all, a superior level of customer satisfaction. There is no hesitation to use their services or refer them.
Townhallman

Date of experience: July 15, 2011
Canada
1 review
1 helpful vote
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We found Dave on Yellow Pages.ca. He did an amazing job at a reasonable price, very professional and extremely nice to deal with. I will recommend him to anyone.

Date of experience: April 10, 2011
Canada
1 review
1 helpful vote
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I have used contractors from the Homestars site with great success. It is an accurate assessment of who is good. I am also on the site, as a contractor, with a perfect score and deserve it. We invite the happy customers to post their testimonials, so obviously there are more positive comments. I would not ask a client who is a bit less than happy to put a testimonial. But, I have met many of the Homestar contractors and have recommended them with good results.

Date of experience: February 21, 2011
Canada
3 reviews
15 helpful votes
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Homestars takes money from contractors for listing their services which gives them a vested interest in getting listings listed regardless of the track record of a particular contractor. In short, Homestars does nothing to protect the homeowner from unscrupulous contractors and therefore they cannot be trusted. I know, I have been defrauded of 15,000 dollars by a contractor who paid for a listing on Homestars. Steer clear of Trevor Augustyn, owner of Hawthorne kitchen Design.

Date of experience: November 1, 2009