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Homesnap

3.9

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Homesnap Reviews Summary

Homesnap has a rating of 3.9 stars from 2,163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homesnap most frequently mention real estate, great app and house hunting. Homesnap ranks 4th among Real Estate sites.

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California
1 review
19 helpful votes
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This company fraudulently charged my credit card without permission for a full $600/year membership after running an ad the month before. Then gave me the run around that I needed to speak with someone else to get this charge reversed and weeks went by without a call back from this manager that could only call me. This manager (Imir Paz) reaches out by email and lets me know he will be contacting me but weeks go by without any contact. This company plays games with your money. AVOID AT ALL COSTS!

Date of experience: June 8, 2020
District of Columbia
1 review
0 helpful votes
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Homesnap is by far the best Real Estate App for Agents! These negative reviews have to be fake. I have been using Homesnap for 3 years and their app has done nothing but impress me. The few times I have needed support, it has been quick and friendly.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Highly recommended! Easy to use, connected me to an agent and I love the features. Makes the process really efficient.

Date of experience: May 27, 2020
South Carolina
1 review
1 helpful vote
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Easy and Enjoyable
May 27, 2020

Absolutely love this app. So intuitive and the've been great to work with. The reporting is so easy to pull and has provided really valuable insights to help my business. The technology has been so great to work with tooo -- just snap a pic and all the info I need comes right up! I've been recommending Homesnap for a few months now and will continue to do so.

Date of experience: May 26, 2020
South Carolina
1 review
1 helpful vote
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The Homesnap app was SO easy to use. Literally just snap a photo of any home and all of the most up-to-date info about the property populates. I've used my fair share of real estate apps over the years and have always been frustrated by some aspect (e.g. Navigation, accuracy, accessibility, etc.). I've been using Homesnap for almost a year now, and I'm a total convert. My favorite part is how easy it is to work with agents right inside the app. Highly recommend!

Date of experience: May 26, 2020
Virginia
1 review
2 helpful votes
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I've used Homesnap for years and I can't imagine doing my job without it! Over the years they've really picked up in product roll outs as well, I'm able to manage all of my marketing through Homesnap and it's helped me increase my business exponentially. Highly recommend to any ambitions agent out there.

Date of experience: May 22, 2020
California
1 review
1 helpful vote
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Best In Class
May 22, 2020

I love Homesnap! Their tools are awesome to use and make my life so much easier. Agents, if you are not using Homesnap, you are missing out!

A lot of these negative reviews look like a bad copy/paste job. If you don't know how to read terms of service when you buy something, perhaps don't own a credit card. I have also never had anything but great experience with their service team!

Date of experience: May 22, 2020
District of Columbia
1 review
2 helpful votes
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Hands down the best real estate app out there. My agent recommended it to me and it's great to send her properties in the app. They keep adding cool new features also!

Date of experience: May 22, 2020
California
1 review
11 helpful votes
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Awesome app?
May 22, 2020

I wrote a review previously, but for some reason I can't find it. I am writing again.

I live in San Francisco and just bought a new property. Homesnap was instrumental in informing my purchasing decision and helped me better communicate with my realtor. Homesnap is an intuitive, easy-to-use app that exceeded all my home research needs. The information on the site is helpful, up-to-date, and beautifully displayed. Homesnap's detailed listing gave me instant access to photos of properties, school attendance zones, property lines, and property history, which was incredibly useful. I live in a competitive market, and also appreciate that I was immediately alerted via the app of new listings and price changes in neighborhoods in which I was interested in buying a property. I will never shop for a home again without Homesnap.

Date of experience: May 21, 2020
Maryland
1 review
1 helpful vote
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Awesome App
May 23, 2020

A MUST HAVE app for all real estate professionals. Great tools to run your business on the go and marketing your listings are super easy!

Date of experience: May 21, 2020
District of Columbia
1 review
3 helpful votes
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This is an incredible app - I could not live without it. I don't know what all these negative reviews are about but it seems suspicious to me. I have gotten more leads from Homesnap than any other source. Love Homesnap

Date of experience: May 21, 2020
Virginia
1 review
17 helpful votes
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This app is a great tool for Realtors, buyers and sellers alike. You can download the Homesnap app on your phone or computer and identify any re-sale home you see whether you are driving or at your desk. The app succinctly offers you all the information posted about any MLS listed property, because it draws directly from the MLS. The photo displays of the properties are very attractive, and include every photo posted by the listing agent. You can also use it to see open houses in the areas you are interested in, and map the opens if you wish. If you want to contact the listing agent to schedule a showing the app makes that easy, too. Clients can contact any realtor while on the app... either by phone or email... no need to open another application. Of course, Homesnap cannot supply information about a property (e.g. Section 8 acceptability) unless it is stated in the listing. But you can call or email the listing agent with ease. It makes my work as a Realtor a breeze. Once I've sold a property I don't have to make a phone call to market my sale. Homesnap promptly sends me a series of attractive ads I can customize and send to my clients and prospects. Their tech support people are very helpful, and they will patiently assist a realtor in developing marketing materials that will help them grow their business. Everyone with an interest in real estate should download this app.

Date of experience: May 21, 2020
Maryland
1 review
2 helpful votes
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Zillow Killer
May 22, 2020

Homesnap is hands down the best software tool for Real Estate Agents and Brokers. Its even great for anyone looking for a home or curious about a home you are in front of. Just take a picture of the house you are curious about and boom - all the information you can ever want.

Date of experience: May 21, 2020
Virginia
1 review
4 helpful votes
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Amazing App!
May 22, 2020

Having been in the business for the better part of a decade, I cannot tell you how amazing Homesnap is for my business. From in in-app messaging feature to helping me identify potential sellers and build out my pipeline with Likelihood to List, I really cannot say enough about them. 10/10 would highly recommend.

Date of experience: May 21, 2020
Arizona
1 review
3 helpful votes
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I don't know how I would be as successful as I've been without the excellent tools, resources, and ads available from the Homesnap team.

Date of experience: May 21, 2020
Maryland
1 review
3 helpful votes
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I'm surprised to see so many negative reviews of Homesnap - it's the best app I've used and I love it.

Pros:
- Well designed
- Easy to use (you snap a picture of a house & get all the info)
- Tons of information in one place - saves me a lot of time
- Let's me advertise on the all the big social media sites automatically - also saves me a lot of time
- Good reporting that let's me track the performance of my ads quickly & easily
- Agent-friendly - none of my competitors can pay to advertise on my listings, unlike other apps I've used

Cons:
- Wasn't available through my old MLS
- Newer/smaller company that is still figuring things out (that may explain some of these reviews).
- No way to upgrade/downgrade/cancel online - have to go through their support team

Pros far outweigh the cons for me. Homesnap has been great for my business!

Date of experience: May 21, 2020
Louisiana
1 review
2 helpful votes
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Good SEO
May 22, 2020

I get a lot of leads from Homesnap, which has helped me grow my business. The Android app is pretty good too. I like that it has data from my MLS.

Date of experience: May 21, 2020
District of Columbia
1 review
3 helpful votes
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This app has it all! It's easy to use, has the most accurate search information for me and my clients, and is very agent-focused. I've had great experiences with ads I've run and just upgraded to Homesnap Pro+ -- can't recommend them enough to any agent who wants to be successful.

Date of experience: May 21, 2020
Arizona
1 review
3 helpful votes
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Love homesnap!
May 22, 2020

This app is soooo helpful. The accurate and extensive data it provides has helped me narrow my search for homes. I will continue to use homesnap for my future home search needs, and I can't recommend more highly.

Date of experience: May 21, 2020
Virginia
1 review
3 helpful votes
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I have been using this app ever since my MLS introduced this to all of its members. I CANNOT recommend this app enough. If you are an agent and want to up your game and be ahead of all the agents in your market, I would suggest you try their Pro+ features.

Date of experience: May 21, 2020