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HomeSafe turns stressful and expensive home repairs into a simple, personalized process. We offer home warranty plans that include both whole-home coverage and customizable options that protect essential parts of your home while remaining within your budget. We also offer 24/7 service and access to a network with pre-licensed professionals to minimize the time it may take to find the right help for your home.
HomeSafe Reviews Summary
HomeSafe has a rating of 4.3 stars from 705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, repair person and good experience. HomeSafe ranks 2nd among Home Repair sites.
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I have been with home safe a while, because I really like car shield, anyway my stove lost power, it was a large puff sound.I went to check the breaker box, nothing. That's when I called. The gentleman was very friendly and called when he was on his way. He was very informative about the problem. I would
use him again.
Previous plan (CHOICE) did not have Repair or Replace policy and I had to foot the bill for two expensive replacements. HomeSafe rep assured me of their Repair or Replace policy that would have covered these two replacements. Monthly fee is reasonable as is the service charge.
Thanks for the review and welcome to HomeSafe! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
The claim process was quick and easy, and the associate was taking my claim was professional and friendly. I will definitely recommend HomeSafe to all my family and friends.
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
I have not used home repair yet but will in the next couple of days.
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
I can trust Home Safe to fix any problem in the future. Team are polite, experience and insured. Had good reviews and BBB.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Everything was to my satisfaction. I call about the problem. I was given a claim number. Same day they gave a provider's name and Phone number.
Thank you for your review. We are pleased to hear you found our service helpful!
No contact after initial call except for request for review. No explanation of how and where to send pictures.
Please contact our Customer Service Department for further assistance if you have any questions or concerns. We always are looking for ways to improve on providing an exceptional Customer Service experience. We appreciate your feedback.
I have not been able to use it to be able to say how I've experienced the issues but who I've talked to on the phone. They both have been very nice the first one who called me this morning on February 13 I didn't know who she was and because it was 5:45 AM I was very rude, so I apologize to her. I don't know who she is. I have no idea how to call her back but I would love to be able to tell her sorry.
Thank you for your time and review. If you have any questions give us a call!
Your live agent was very helpful but you really need a customer website to review current claims and my [policy since your PDF download is corrupted and unusable.
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Very polite customer service personnel. They helped us through the experience
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Everything went great. The agents knew exactly what I wanted, and they took care of it.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
I had an issue with my appliances, my stove, as well as my washing machine and the issues were taken care of immediately. Member services was very professional and friendly and I want to thank Home Safe for being there.
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
The Rep was outstanding and very professional. He's an asset to the company.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
I didn't have to wait for the service. The person I talked to was very nice.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Called and filed a claim for my refrigerator not working
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
This was my first claim and it went very smoothly. It was easy to file a claim. I had someone come to look at my issues and the repairs done all within a week.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Very positive from the sales side. Just wondering what experience I will have when I have to turn in a claim. In my experience the claim side treats us like we're stealing!
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
We appreciate your support. If you have any questions don't hesitate to give us a call!
Well worth the money incase some thing breaks down
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
I have never experienced such friendliness and expertise. I always felt they understood my problems and questions and helped resolve my concerns easily.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your time and review. If you have any questions give us a call!