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HomeSafe turns stressful and expensive home repairs into a simple, personalized process. We offer home warranty plans that include both whole-home coverage and customizable options that protect essential parts of your home while remaining within your budget. We also offer 24/7 service and access to a network with pre-licensed professionals to minimize the time it may take to find the right help for your home.
HomeSafe Reviews Summary
HomeSafe has a rating of 4.4 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, good experience and repair person. HomeSafe ranks 2nd among Home Repair sites.
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No body works on refrigerator in my area. I have been trying to find someone for two weeks. I thank y'all need to help me find a service to help me.
My toilet was backup. The plumbers were very polite and informative. They work quickly to get my problem resolved.
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
We're happy to hear this. Let us know if you need anything else.
Same answer…too soon to rate the experience.
But having to put in 50 characters is a pain
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
New experience haven't used yet. It's was very good.
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Explained what needed to be done to start my claim. So far it has been a great process
We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
Never had a problem with HomeSafe. If I had a problem my I it would handle right by professional people.
Thank you for your time and review. If you have any questions give us a call!
I really don't understand why every company has to break their arms patting themselves on the back with these surveys? Ya, you great job. You woke me up three times. Your constant text messages and emails about drove me crazy. I did the actual work. Me and Puget Sound Heating and Plumbing improved my kitchen faucet.
Thank you for taking the time to bring this matter to our attention. We are always looking for ways to improve on providing an exceptional Customer Service experience. We appreciate your feedback.
I had one of the worst experiences possible I file a claim then had to find my own company it took them four times Jim Services number they say the deductible was 65.00 but that's not true it's what ever the company charges for they're service call so I paid so they said my the thing that spins the needed maintenance not repair so Armis declined the service in which the service company said they needed to do the service first to see if it works so they canceled my claim before the service could be done I see why it's 49.99 cheap contract you get horrible service so I canceled my contract right away so if you reading this HomeSafe Warranty is a not the company to deal with. Try someone else.
We apologize if you feel this way and we are sorry to see you go as a customer. We at HomeSafe have little to no control over the claims process or the administrators' decisions. We are, however, always willing to explain the claim process and address any issues.
It was good over all talk person. They are nice and knowledgeable.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Friendly and very informative. Customer service representative did an excellent job comparing my current coverage to your added value of coverage.
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Very nice experience with the person who answered and I think it was resolved.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
A complicated issue (water leak) was understood and handled easily by the agents.
Thank you for your review. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
I needed to be reimbursed and I didn't know the procedure. I called and was reimbursed the same day.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
I hope that I don't have to put a claim but as the customer service person described the value of having the insurance and the experience by other friends it is an insurance worth having for any future needs of having in your home any bread downs in your future!
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
Representative was very professional,informative,and courteous.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
I have been with home safe a while, because I really like car shield, anyway my stove lost power, it was a large puff sound.I went to check the breaker box, nothing. That's when I called. The gentleman was very friendly and called when he was on his way. He was very informative about the problem. I would
use him again.
Thank you for your time and review. If you have any questions give us a call!
Previous plan (CHOICE) did not have Repair or Replace policy and I had to foot the bill for two expensive replacements. HomeSafe rep assured me of their Repair or Replace policy that would have covered these two replacements. Monthly fee is reasonable as is the service charge.
Thanks for the review and welcome to HomeSafe! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
The claim process was quick and easy, and the associate was taking my claim was professional and friendly. I will definitely recommend HomeSafe to all my family and friends.
Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
I have not used home repair yet but will in the next couple of days.
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear this. We are always working on providing better services each day. If you need help finding other Service Providers in your area, please call our Customer Service Department at 1-800-332-4177.