137 reviews for HomeSafe are not recommended
These reviews remain publicly visible as part of our commitment to transparency. Our review quality system prioritizes reviews with specific, detailed, and actionable feedback. The reviews on this page contain more limited information, so they are displayed separately while remaining available for everyone to read.
1 review
0 helpful votes
General question
October 6, 2026

Just had a conversation

Why I chose this business:
Needed a question answered
My experience with customer service:
Excellent
Date of experience: October 6, 2026
Alicia F. — HomeSafe Rep
1 week ago

We’re glad our team was able to provide the information and assistance you needed. If you have any additional questions or concerns, please feel free to reach out.

1 review
0 helpful votes
Beginning the process
October 3, 2026

Just getting started with Home Safe

Why I chose this business:
Had the things I wanted covered for a reasonable price.
Date of experience: October 3, 2026
Alicia F. — HomeSafe Rep
2 weeks ago

Betty, we’re glad you joined HomeSafe and appreciate the chance to help you care for your home! If you have any questions as you get started, just let us know. We’re happy to walk through your coverage with you.

1 review
0 helpful votes
I haven't had any claims recently, no calls
October 3, 2026

Everyone is always courteous

Date of experience: September 29, 302
Alicia F. — HomeSafe Rep
2 weeks ago

James, we appreciate your kind words about our HomeSafe team. Thank you for being a valued customer and taking a moment to share your feedback.

1 review
0 helpful votes
Great customer service
October 3, 2026

I was expecting a hassle but it was a great experience HomeSafe was there for my family.

Why I chose this business:
Monthly payments are superb.
Date of experience: October 3, 2026
Alicia F. — HomeSafe Rep
2 weeks ago

Melvin, thank you for giving HomeSafe the opportunity to assist your family. We’re pleased our team made the experience easier than you anticipated, and appreciate your kind feedback.

1 review
0 helpful votes
Miss communication
September 27, 2026

Ok not as well as I expected.

My experience with customer service:
Did not return my call in a timely manner when I spoke with them about my options they gave me.
Date of experience: September 27, 2026
Alicia F. — HomeSafe Rep
3 weeks ago

Joanne, we apologize that your call wasn’t returned in a timely manner. We’d appreciate the opportunity to review the options you were given and answer any remaining questions. Please contact Customer Service so we can discuss your concerns with you.

1 review
0 helpful votes
Quick Service
September 27, 2026

Extremely Satisfied, quick response

Why I chose this business:
Lower premium’s compared to other home warranty companies
Date of experience: September 27, 2026
Alicia F. — HomeSafe Rep
3 weeks ago

Thank you for your review! We’re pleased you received a prompt response and were so satisfied with the service. Please reach out if you need anything else.

1 review
0 helpful votes
Great
September 24, 2026

Great work, very quick results, quick pay!

Why I chose this business:
Tried two other home warranty services they were terrible. They cost me money and never responded! Home Serve answered right away and got me through very quickly!
My experience with customer service:
Very quick and very nice.
Date of experience: September 24, 2026
Alicia F. — HomeSafe Rep
3 weeks ago

That’s the kind of experience we want for our customers! We appreciate your kind words and look forward to helping you again when you need us.

1 review
0 helpful votes
Great
September 22, 2026

Was great to have a good company

My experience with customer service:
Great
Date of experience: September 22, 2026
Alicia F. — HomeSafe Rep
3 weeks ago

It means a lot to know you’re happy you chose us! Thank you for your kind words, and please give us a call whenever you have questions or need a hand.

Maryland
1 review
0 helpful votes
Very satisfied customer
September 10, 2026

Always professional, courteous and respectful.

My experience with customer service:
Always excellent service
Date of experience: September 10, 2026
Alicia F. — HomeSafe Rep
1 month ago

Josephine, we appreciate your positive review and are delighted you're satisfied with our service! Please don't hesitate to reach out if you need any further assistance.

1 review
0 helpful votes
Excellent
September 9, 2026

Well done, no hesitation easy to understand

Why I chose this business:
Professional
Date of experience: September 9, 2026
Alicia F. — HomeSafe Rep
1 month ago

Thank you for the excellent feedback, Cornelius! We’re happy everything felt simple and straightforward. If anything comes up down the road, please let us know.

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137 reviews for HomeSafe are not recommended