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HomeSafe turns stressful and expensive home repairs into a simple, personalized process. We offer home warranty plans that include both whole-home coverage and customizable options that protect essential parts of your home while remaining within your budget. We also offer 24/7 service and access to a network with pre-licensed professionals to minimize the time it may take to find the right help for your home.
HomeSafe Reviews Summary
HomeSafe has a rating of 4.3 stars from 702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, repair person and good experience. HomeSafe ranks 2nd among Home Repair sites.
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Just see if they stand by customs sacrifices they clients just how all this
It was not great but not bad, they had no equipment, once we finally received the equipment.so far so good
We appreciate the time you took to leave a review. Give us a call, we would be more than happy to go over your policy with you and answer any questions you may have.
To fix it was over $300 when I Could buy a new one for $520 so I decided instead of fixing the old one that was over 10 years old. I replaced it with a new one.
That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.
From beginning to end of filing a claim to explaining what information was needed from me the associate who worked on my A/C unit to making sure everything was working like brand new, down to paying the guy for his services.
We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
There was a noise coming from my refrigerator. The tech came by to check it. No more noise.
We're happy to hear this. Let us know if you need anything else.
Still working on claim, but been very satisfied. Waiting to here back from company putting in AC.
We appreciate the time you took to leave a review. Don't hesitate to get in touch with our Customer Service Department for further assistance with any questions or concerns.
Knowing that I will be taken care of in the future if my appliances need repair work..
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
Customer service agent was very pleasant, knowledgeable, and resolved my issues promptly.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
After, over 3 weeks on a simple dryer repair, I still have a dryer that is broken. Home Safe is not worth investing your peace of mind - it's more like a nightmare. Save your money in a saving account and if and when something breaks, replace it with your saved money the next day with your money. And, if it doesn't break take an overnight stay in a city that has no crime. Lol. Good luck finding one of those.
We do apologize you feel this way. We at HomeSafe have little to no control over the claim process or the administrators' decision. We'd like to look over your account. What is your policy number?
I experience a good customer service feed back on all my questions.
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
Haven't had a chance to experience the coverage since I found it yet.
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
Handled efficiently and now have a new microwave...very prompt in getting us taken care of
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
Pleasant professional people to deal with. The claim was handled expeditiously and settled with payment the next day.
We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.
Had trouble getting proper invoice from repair company discrepancy with verifying payment has been made. Not a fault with Home safe but with the repairman took too long to get a solution.
We appreciate the time you took to leave a review. Don't hesitate to get in touch with our Customer Service Department for further assistance with any questions or concerns.
I will be canceling the service with home safe because I made a claim and I got no help so I had to do it on my on I never even got a call
We apologize if you feel this way and we are sorry to see you go as a customer. We at HomeSafe have little to no control over the claims process or the administrators' decisions. We are, however, always willing to explain the coverage details or help you with any of your Customer Service needs.
We had excellent service from the representative from HomeSafe. She was very pleasant, helpful and knowledgeable about her company and the services they offer. We were very pleased.
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
I have no problems whatsoever with refunding my deposit, and I will be back to join the company in July
We're definitely sorry to see you go and appreciate your time to leave a review. If you ever want a start back up with us, we're just a phone call away!
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Thought we were with a good company until something finally happened, and they denied the claim. They make up their own story of why they denied it, we even had to do their job and find someone to fix the problem. So what they tell you in their advertisement, is a bunch of bullhonky.
We apologize if you feel this way. We at HomeSafe have little to no control over the claims process, and the administrators' decision. We do offer our customers the option to use any Service Providers that they may have worked with previously. However, our claims team should offer to assist in locating a Service Provider as well. If they could not find one, then the responsibility would be yours to find one. All service providers are independently owned and we have no idea which ones will and will not work with home warranties. Please contact our Customer Service Department for further assistance if you have any questions or concerns.
It very good until you only paid half right now I had a lot of things going on customer service was outstanding and very helpful
Thank you for your review. We are delighted to hear that you enjoyed your recent Customer Service experience with us!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!