HomeSafeReviews 711

I had a bathtub faucet leak. Customer service called the plumber and he called me the same day and came out to assess the problem.

I needed to update payment information. Your representative knew exactly what to do. Was very clear instructing me and efficiently took my information and completed the task quickly.

Helpful in filing my claim. Polite and experienced. Outcome for my claim was satisfactory

Glad I contacted Homesafe to cover everything I feel protected now. Glad I contacted them to help me out.

After making my call to Home Safe they expeditiously gave me my claim number and helped me locate a company that would meet my needs as quickly as possible. I was quite pleased and I am a happy customer as the installation of my heater was professionally done

They were very friendly and followed up and quickly resolved our claim

I had to update my personal information. The customer service person was so polite and helpful.

Very pleasant and informative, thank you Wayne he described the items to me and was very thorough
I was happy that I got to talk with him. Thank you, Wayne

I had to make several calls to get the claim processed and I am still waiting on my reimbursement check. It has been about 3 weeks after the job was done.

I would recommend this service to others.I have not used the service myself yet.

My washer stop working on a Wednesday and I called homesafe the next day. I explained
To the representative what was wrong with my machine and she had someone come out to do an estimate on how much it would cost to fix my washer. On Monday I called homesafe to see if they had received the estimate and the representative said they did. She gave me an option to either fix my washer or I could just receive a new one at no cost. I received my new washer three days later. The timing was perfect because I was off that day so it didn't interfere with my job.

We received the call back regarding our refrigerator which had a problem with the ice maker and water dispenser home safe contacted us several times to resolve the problem with a local appliance company they were unable to fix the problem so home safe graciously replaced our refrigerator and the prompt delivery and installation made the difference for my husband and I thank you home safe the only Exception would be it is a bit smaller than our original refrigerator that required us to make some adjustments that were very difficult for us

I called to cancel my subscription because it was to expensive. The lady on the phone asked afew questions. Learned I was a senior citizen and offered me a lower price. Very nice lady

I called for service on my Central Air Unit and my experience was excellent. I spoke with 2 people. One to take the information and the other person (Ebony) who took care of me. She took care of calling vendors and scheduling the service. All I needed was patience. It was a worthwhile wait. Even the service provider showed up ahead of schedule. Great teamwork and commitment to service!

The technician was very friendly and knowledgeable about dishwasher repairs.