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Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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I really enjoyed talking to my advisor. She had all the knowledge I needed.
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Marcus was great. He directed my call right away to the right person. Then I spoke with Rick who was fantastic. My issue though was what I went through to try to fix my website and all of the wrong information that was on my houses listed. They promised to fix it and call me back. I asked to speak with a manager, 2 weeks later i am still waiting for that call back. I had a website for many many years and I expected better service that that. So because of that, I had no choice but to leave.
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Cindy was so quick with our needed edit! Accurate as well. Thank you!
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Reps have been great to work with this go round. Setup was seamless. I just wish that Homes.com was able to compete neck and neck w Zillow. Those of us agents who thrive on grass roots to earn our clients can't compete with the agents that have deep pockets and fund Zillow. I don't like the method Zillow uses to transfer leads bc it takes to long to connect however I do love the method Homes uses. Just need traffic to Homes.com
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Nia made sure that I understood how everything worked online! Thanks Nia!
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There's an issue where my listings don't populate until after a few days. This is unacceptable, Zillow, realtor.com and many others have my listings up and running immediately. What's the problem?
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Nia has been great. She walked me through the system and was very patient with me. I really appreciate her help.
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Jamaal has been quick to respond and kept me up to date of any issues I am having
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Great service and walked me through with expertise.
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I have only had one lead come though with now answer to phone calls or emails. I don't want to continue after the three months. So cancel,
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Lonnie was able to take care of my question in a satisfactory manner.
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I want to speak specifically of Trina (Katrina) Pryor. I can't rate your product as of yet but... Mrs. Pryor, I can. I have spoken with her extensively over the last year and she is always pleasant and I am not the easiest to deal with when it comes to solicitation. She is always professional, courteous and speaks kindly in the face of adversity. I look forward to working with her in the future and together I hope we can make this a success.
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Hagins was extremely professional with me and opened a large portion of the markets I'm involved with!
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Mat Neff was excellent with his follow through and problem solving. I truly appreciate his focus on listening and coming up with a fair solution. So much appreciated. Mat is a valuable asset to your organization.
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George was very helpful with answering my questions, and navigating me through the website. GREAT customer service, very friendly!
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While one of the issues I was having was taken care of following my call this morning, I was disappointed that I was cut off for another phone call when my scheduled call for 8:00 am that came in late. I would like someone to talk to that does not have a time limit on discussing problems that I am having.
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Kevin was FANTASTIC! He was friendly and helpful. He even went above and beyond to not just walk me through the process, but explain it for better understanding. Thank you!
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Candy Carson is an awesome Sales Executive. She was very patient and extremely professional, especially after I asked question after question. I admire her for tenacity and honesty during our conversation. It is extremely rare these days to find customer service that speaks the word: patience!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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