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Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Technology Support is Great with Homes.com! Myquestions and efforts to point my Domain sparkybobo.com to my Sellstate Waves Realty Page. Roth Kok and Jim helped me do this... Thanks!
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Nia was very professional and didn't waste my time. She was thorough and was able to answer all of my questions
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Robert answered my questions in a courteous manner.
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Hagin was very patient explaining products and services. He was able to help me with a plan I feel comfortable with. I can't comment on the product yet since I have not had an opportunity to evaluate its effectiveness.
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The service was great, I found Mrs Nina to be extremely nice and helpful.
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What great customer service. He should lead a team as he provides not just customer service but he actually listens to what the customers want and that goes a long way. It's one to be a sales person but to be one that listens and gives the customers what they want and are looking for is outstanding. He made me feel welcomed before I even signed up. He is very trustworthy and wasn't trying to sell me something that I didn't need or that wasn't helping to build my business and I thank him for that.
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Johnnie was a very good sales person very informed about the market he was trying to sell me on.
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I don't know how I will feel about this product now. I didn't like it the last time we tried it. Perhaps this time it will be different. Thomas was nice. I just sent him a request to answer a few questions. We'll see if he responds (after he's gotten the sale). His rating would be a 4 but homes.com so far in my experience would be a 3 or less. I hope this time proves me wrong.
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I called to get my username and password so i can get into my account. He said he would send me an email with it in about 30 minutes. An email arrived but it did not contain my username or password. Consequently i still cannot get into my account.
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Kevin was a great help and very patient and polite. He understood my needs and was very good at directing me and helping me in my time of frustration. Thank You
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OUTSTANDING CUSTOMER SERVICE! Regina was able to resolve my problem within 30 minutes what nobody else could do in 2 months! Plus she had to deal with an upset customer and was calm throughout the whole process. THIS is how customer service should be and will keep your business thriving.
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I was helped by Fitema Benson and she was so patient, helpful and pleasant to speak to. I usually just brush everyone off but she caught me. She knew her product and knew how to cater to me. She was honestly pleasant to speak with. I enjoyed my experience
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Sarah was super helpful in setting up my accounts. Very friendly, efficient and informative!
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I have to admit that this was a very RARE phone sales experience, as 99.9% of the time I cut off the caller before they even had a chance to explain what they have to offer. I have two jobs and very little time for such calls. But Hagins managed to overcome my (rude) initial response and then did a great job convincing me that it would be worth my time and $ to consider the homes.com product he was offering and to give it a try. It helped that Homes.com is reputable and I, as a RE/MAX agent already am working with them to a degree. I'm anxious to see what more they can do to boost my lead generation. I will mention that my second job is as a sales manager in broadcast radio. I have been selling air for over 30 years, and understand the challenges of selling something you can't touch or see. I wish I could hire Hagins!
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Sam was very good at explaining the programs available and answered all my questions right away. Thank you!
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Kevin had been extremely courteous and helpful
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Kevin was very helpful and provided me with lots of relevant information that addressed my many questions.
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He listened, and even though I was removing some services he was friendly and courteous
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Chassity was wonderful and i don't make decisions as quick as i did. She was lovely supportive and aggressive at her job you could tell she was good and i was in a professionals hands.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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