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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Angela G.
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I love the attention that they take on your account. The account manager notify you when your area is open. The CRM that they offer is great with email drips and also it send homes to your client. Their prices are not high which makes the chances much easier.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Kevin Brown was extremely kind and helpful. His service was excellent! Thank you, Mandy Dunlap
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Minakshi U.
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Regina was very helpful and is taking care of my issue.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Kevin was very friendly, patient and helpful.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Yvonne L.
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I was very satisfied with Jamaal's service. He was friendly, patient and knowledgeable. But so far I am very disappointed with program. I have not received any calls from prospects since I sign up for the program. I was told I would get 3000 a month in just one of my area's. I would like to speak with someone regarding this. Thank you
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Very happy with the customer service and the results were more than expected. I was upset that we were NOT notified prior to our website expiring. I know you tried to contact us via an expired email account, but we do have phone numbers too.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Nathan J.
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She is great and provides great service. She is never pushy, and she definitely gives me a chance to get new products. She does well!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Nina W.
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Customer service was excellent! The products were explained in detail and they seem great but I don't have any experience using them yet.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jan G.
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Lonnie was to cancel my preferred listing package and send me a e-mail confirming this and I still have not received this.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jerry Z.
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Cecilia understood my extremely busy schedule and made many accommodations to work around it. She respected both my time and my clients time, but was able to present the product in a very professional manner in the many, but short phone, email and text exchanges we had. I was surprised to here she was rather new to sales! She was the sole reason I am giving the product a try... most cases the cold calls for real estate products don't allow you to be a REALTOR first and take a sales call second. Cecilia gets that balance. Great job to her!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Farris T.
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Johnnie's customer service was phenomenal! He keeps his customers in mind on every level. He was very understanding and personable! He even remembered me from a previous call a month ago. Maximizing my exposure stayed at the top of his radar. Grade A service!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Janell E.
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She was very great to work with. Understood what I was asking for. Need to go in and see if it has been fixed.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Karen Y.
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Nia was very patient and explained things extremely well. Far better explanation than from the marketing department.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow sandra W.
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I'm giving Homes.Com a 2nd chance, as my 1st opportunity back in 2016 and 2017 generated no business for me. As Per Mr. Eugene Little explained, you have revised you product and I'm interested in seeing how this will affect my business.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
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After holding for 10 minutes the person i spoke with was very polite
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Carol S.
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He was very helpful. Just cancelling as moving out of state.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Susan S.
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Roth was helpful in getting me to the correct department. I have been calling other number and the response is that it is a non working number. Roth put me in touch with the correct department and I will be a happy customer because of his help. Spoke to Alfredo and he is taking care of everything for me.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mary I.
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Jamie was very helpful and polite! I've been contacted by many but Jamie ya e me clear concise information and did so in a pleasant but efficient manner!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Vigny J.
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I am not happy with your service I paid to get leads and in 30 Days only got 2
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Steven A.
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Have some reservations about this program. However, if this works, I will become your biggest and most valued user in the Dallas Metro plex.
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Date of experience: April 21, 2020