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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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1 review
0 helpful votes
Follow Shelly I.
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I don't see where I got a lead with that name
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Donna Z.
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The representative was extremely patient and helpful!
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Regina B.
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Nia was polite, and asked how about my experience with Homes.com and if there was any way she could help. When I told her my concern, her reply was, well, you will need to contact your representative. So why did she call me if she can't help me?
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Always awesome to work the service depart at homes.com
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Brennan was very insightful & knowledgeable on what is offered. He answered all of my questions thoroughly and helped me understand everything perfectly! He is not pushy, and does his job very, very well. Usually I dread talking to the sales people that sell leads from the other companies, however he does not fit into that category!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I didn't get it resolved as I accidentally clicked out of the chat but it wasn't a huge issue so I didn't go back to chat, she was great until I goofed.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Angel H.
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I have not receive a buyer client. I would to discontinue my subscription. Thank you
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Garrett N.
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Jamal did a great job following up with me. He made sure he addressed any concerns I had and let me know how to get in touch if I had any further questions.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Troy Z.
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Service is great and prompt. Product is also
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Chris M.
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He was very patient and gave me the information I needed to begin my adventure with you. I feel much more confident as I am new to the Social Media world.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Joseph T.
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Homes products and customer service was good. The only problem that their was no response from buyers in the zip code area I have chosen.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I absolutely love working with the Homes team and appreciate all of the hard work that they put into the SmartMove account, including monthly pacing and performance and openness to test new placements. Kristen and Raegan are doing an amazing job and I loved working with Jeff as well! We would love to have more scale on the current text link placements and start testing the new home resource placement.
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Date of experience: April 21, 2020
2 reviews
0 helpful votes
Follow Sue K.
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Herbert was very thorough with his information and a pleasure to talk with about the lead program offered.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Curtis R.
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Did not sale me on anything gave me options and was not pushy
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Karin W.
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She was very informative and helpful. Made suggestions to help me.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lawrence D.
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Dallas Carter was very professional and patient.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Amy S.
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Kevin was very efficient and answered my questions quickly which I really appreciated.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Tonya P.
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Steve does a great job of keeping me posted on how my zip codes are performing, new products, and when new zip codes or city spaces becomes available. I have referred him to 2 other agents in my office as well. He does a great job!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Thank you
June 26, 2019

Thank you. The gentleman offered preferred status at no additional charge. I am looking forward to seeing how it works out
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Candy T.
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Eugene Little was very energetic and professional. He took the time to explain the program and give me examples of the products you offer. He answered all of my questions. I am having difficulty with the dashboard and cannot access it. The representative could not get my password to take even though it was reset several times. She has scheduled an appointment with product review for the same day so I am hoping this will quickly be resolved.
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Date of experience: April 21, 2020