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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Thanks for all of your help. Very pleasant person and you seemed to truly enjoy assisting me. That makes a big difference for customers. Again thanks!
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Tierra was great and helped me pick out the products that fit my needs. She was very friendly and upbeat. She answered my questions in a timely manner and was very quick to respond. Great Customer Service! Thanks Tierra for all of your help.
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Really enjoyed working with Maya, she was great, we are all in sales, but having a non sales approach and talking to people like we are all human beings is important to me. Her follow up was very good.
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Cate did a great job in a minimal amount of time in getting to the bottom of my problem and correcting it.
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Maria was awesome to work with. She helped me thru every step. I appreciate her time and efforts.
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Roth was very thorough and follow up with email information which answered my questions.
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The team has done a great job working with us to find a solution that meets our needs both in exposure/lead generation and budget. Nikki and Matt were great!
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Cate was amazing she handled my call with the highest level of professionalism & product knowledge, that I've encountered in a long time!
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I would like to discontinue service and be credited the 61.00 charged to my account yesterday please.
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Customer Service is great. Everyone that I spoke to was pleasant and tried to answer my questions. Product, not so much. I guess my expectations were too high in what I was paying for.
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Very professional service and was able to resolved my request.
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I will definitely not renew with Homes.com and am attempting to discontinue now!
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Chassity is PHENOMENAL, im beyond satisfied with my expierence with Homes.com and their zip code lead products. I will not lie I was a bit hesitant at first, but once Chassity broke down the systems and incentives that come with Homes.com client care, I was sold. Not only did she get me a great deal that has brought multiple clients, she also follows up reguarly to ensure that I am satisfied and ask if I need any help. Umatched professionalism, superb communication skills, and overall just a great person to work with.
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Nothing has panned out to be a solid lead. I have had kids prank (twice). The exposure with my information is great but I feel the money spent would be wiser for other marketing types.
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Regina is a great professional and a great asset to Homes.com I appreciated her patience and shared knowledge in giving me assistance, we have an appointment this afternoon that I am looking forward to.
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Jamaal, was extremely helpful and professional. I would definitely rate his service at 5 star.
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Tony was wonderful in explaining all the details of Homes.com. I'm very pleased with the service and all the information Tony gave me this morning. I rate Tony 5 Stars.
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Reviewed produce and took two suggestions for improvements. Profile/account box for middle initial in licensed name and ability to text through tracking number.
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Very helpful to get me setup to receive leads and work them. I would like to see the ability to send the lead to my CRM Contactually directly. The site in Contactually says coming soon.
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Thank you for helping with setting up account information
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
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