Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Homes.com

Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Homes.com?
grey stargrey stargrey stargrey stargrey star

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

We monitor reviews for authenticity

2 reviews
0 helpful votes
Follow Daniel N.
Unfollow Daniel N.
Share Review
Report Review

I asked for a list of all my leads... that has not come yet.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Felecia N.
Unfollow Felecia N.
Share Review
Report Review

Kevin, was awesome, very thorough. He listened and understood exacting what I was needing to accomplish. As a new customer, I was very impressed.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Ify E.
Unfollow Ify E.
Share Review
Report Review

Cindy was great
May 10, 2019

Cindy was great. HOWEVER, I was disappointed that once I signed on for agent local connect, the calls that were promised to walk me thru never came. My texts and calls went unanswered. I had to call CS to rant, & they put me in contact with Cindy. No way to treat agents. Who r bombarded with marketing solutions daily.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Camilla C.
Unfollow Camilla C.
Share Review
Report Review

Kevin's help today with my dashboard was very good. He explained everything well. I was disappointed that I could not get a customer service rep to help me explain my products & Srvs. Told it would be at least a week
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Karla P.
Unfollow Karla P.
Share Review
Report Review

Can you help me out? I haven't received any sales or listings for *******. 2 months in the making
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Linda T.
Unfollow Linda T.
Share Review
Report Review

Roth is always very prompt & courteous in resolving website issues.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mickey W.
Unfollow Mickey W.
Share Review
Report Review

Thank you for providing excellent service Marcus!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow frances T.
Unfollow frances T.
Share Review
Report Review

I have not received information about how leads are directed to me.
Reply

Date of experience: April 21, 2020
1 review
2 helpful votes
Follow Terri Z.
Unfollow Terri Z.
Share Review
Report Review

Mr. Acosta was very courteous and helpful. However, the constant need to check our listing for photos is very annoying. This last week 3 listings did not have photos and 2 listings are missing altogether. Please let me know what can be done. I don't see other agents having problems with the mls feed. I would like to speak with someone who can discuss the mls feed issues please.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Joe O.
Unfollow Joe O.
Share Review
Report Review

I called because I am only receiving telemarketing calls and not leads. Per Robert... there is nothing he can do...
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jeffrey H.
Unfollow Jeffrey H.
Share Review
Report Review

Product is very good and customer service was great.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Liz W.
Unfollow Liz W.
Share Review
Report Review

Kevin was very helpful and stayed with me to be sure my issue was resolved, though I will need a little more time to be sure the issue has been. Kevin worked quickly and was very polite, he gave me confidence that my issue was important.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Kimberly J.
Unfollow Kimberly J.
Share Review
Report Review

In my short time doing business with Homes.com I have only been given 3 leads. The leads I was given have disconnected numbers.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

Tom and Regina answered our latest calls and quickly and efficiently handled our problems. Excellent service.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Virginie Z.
Unfollow Virginie Z.
Share Review
Report Review

Lonnie was great helping me resolving the issues I had with the system. It was quick as well!
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow DeVon N.
Unfollow DeVon N.
Share Review
Report Review

All the calls received so far have been scams
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Lauri S.
Unfollow Lauri S.
Share Review
Report Review

Kevin was very helpful. I am happy with the support that he provided.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Philip X.
Unfollow Philip X.
Share Review
Report Review

Toni is exceptionally professional, helpful and knowledgeable.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Barbara J.
Unfollow Barbara J.
Share Review
Report Review

Friendly and provided answers to issues re name change.
Reply

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Donna A.
Unfollow Donna A.
Share Review
Report Review

Now more knowledgeable in running a real estate business.
Reply

Date of experience: April 21, 2020