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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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I asked for a list of all my leads... that has not come yet.
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Kevin, was awesome, very thorough. He listened and understood exacting what I was needing to accomplish. As a new customer, I was very impressed.
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Cindy was great. HOWEVER, I was disappointed that once I signed on for agent local connect, the calls that were promised to walk me thru never came. My texts and calls went unanswered. I had to call CS to rant, & they put me in contact with Cindy. No way to treat agents. Who r bombarded with marketing solutions daily.
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Kevin's help today with my dashboard was very good. He explained everything well. I was disappointed that I could not get a customer service rep to help me explain my products & Srvs. Told it would be at least a week
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Can you help me out? I haven't received any sales or listings for *******. 2 months in the making
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Roth is always very prompt & courteous in resolving website issues.
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Thank you for providing excellent service Marcus!
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I have not received information about how leads are directed to me.
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Mr. Acosta was very courteous and helpful. However, the constant need to check our listing for photos is very annoying. This last week 3 listings did not have photos and 2 listings are missing altogether. Please let me know what can be done. I don't see other agents having problems with the mls feed. I would like to speak with someone who can discuss the mls feed issues please.
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I called because I am only receiving telemarketing calls and not leads. Per Robert... there is nothing he can do...
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Product is very good and customer service was great.
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Kevin was very helpful and stayed with me to be sure my issue was resolved, though I will need a little more time to be sure the issue has been. Kevin worked quickly and was very polite, he gave me confidence that my issue was important.
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In my short time doing business with Homes.com I have only been given 3 leads. The leads I was given have disconnected numbers.
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Tom and Regina answered our latest calls and quickly and efficiently handled our problems. Excellent service.
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Lonnie was great helping me resolving the issues I had with the system. It was quick as well!
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All the calls received so far have been scams
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Kevin was very helpful. I am happy with the support that he provided.
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Toni is exceptionally professional, helpful and knowledgeable.
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Friendly and provided answers to issues re name change.
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Now more knowledgeable in running a real estate business.
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
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