On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
We monitor reviews for authenticity
There could have been quicker follow up on my need for training
Reply
You guys always do a great job at customer service
Reply
Regina was great! Thanks for your quick and easy to follow instructions!
Reply
After speaking to another agent and didn't get my issue resolved. I called back and got Cate and issue resolved in no time.
Reply
Marcus was incredibly helpful in walking two of my agents through their very different issues. I greatly appreciate his professionalism.
Reply
Regina Joseph was very helpful and answered every question I had. She explained everything in detail. Thank you so much for the help!
Reply
Alfredo was great and will look forward to keeping in touch with him for future inquiries.
Reply
My contact was handled very professionally, there were some glitches but Regina handled them very well and worked around them to accomplish the task.
Reply
I have opted out of your emails multiple times over multiple years, I recently asked for and received a confirming email stating that I was removed permanently from all email communication from you. Yet, I still get your spam. WHAT DO I NEED TO DO TO GET YOU TO HONOR MY REQUEST?
Reply
I'm really not happy with the result of the phone call. But the rep on the phone was very professional.
Reply
The representative was very helpful and professional. He was able to answer all my questions with ease.
Reply
What an asset to Home.com, Regina Joseph is. She was kind, pleasant, and knowledgeable. She gave me the one on one customer service care that I was hoping for when I called and she helped me with my website.
Reply
Very pleasant in the steps to cancel my subscription
Reply
Wanted to cancel because I hadn't had the time to properly roll out this product. Alfredo offered a solution that was almost 66% less that would still give me leads, so I accepted that and will continue in that way for the next 6 months. Thanks.
Reply
Hi, I want to say Kevin was so amazing! He was very knowledgable, patient, and kind. I got disconnected and he called me back immediately! Thanks Kevin for helping me wit the set up!
Reply
At the broker level, I've received very slow communication and responses from Homes.com. It's been disappointing to say the least.
Reply
Jamal is a pleasant young man and very knowledgeable. I enjoyed speaking with him.
Reply
Roth helped me turn a dreaded all-afternoon job into one that took less than 30 minutes. Thanks so much for making a difference.
Reply
Kevin and Rick were both extremely helpful, knowledgeable and in my opinion went above and beyond to assist me. Thank you, Kevin and Rick!
Reply
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account