Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
We monitor reviews for authenticity
Have not received near supply of leads I anticipated or expected.
Reply
Jen took the time to see why I was not getting quality leads. This was one of the first of your representatives that took the time. She was knowledgeable about your products and willing to help me.
Reply
I would like a full refund. Irene in my office wants this lead source. Thanks
Reply
All of the leads that I received were no good. Contact information was no good. Incorrect phones and leads were already under contract. This did not work at all for me.
Reply
Jamaal was great! There was an issue setting up my account and he got right on it, held off on charging me until my account was up and running. Followed up once it was resolved. Finally a company that understands what customer service truly is!
Reply
Jamelle was right on time with our call even though Fl had a storm, he still is a man of his WORD. And he explained everything about the site and all of it's ways that Home.com is here to Assist in growiing my business had being avaible for Buyers and Sellers when they need a Professional. Thank U
Reply
So far so good. There hasn't been much more than a standard introduction. Nothing terrible or extraordinary
Reply
I have not received any referrals or client calls at this time. I'm feeling disappointed with this endeavor.
Reply
Your customer Service Representative was very professional and very helpful in walking me through the steps to resolve my issue.
Reply
Rep answered all my questions and helped me reset password.
Reply
Everyone has been nice and said the right things but I'm waiting for a lead. I just tripled my spend so we'll see. Once I see an ROI I'll be back to give 5 stars. The people so far have been 5 star!
Reply
I am on track to cancel my contract when it expires in July. I have had no inquiries from this investment, and therefore it does not make sense to continue. The agent I spoke with yesterday added another zip code for free, but I doubt that will help.
Reply
Tim has giving the best service I've had so far with Homes.com I've had many struggles thanks also to Regina for getting Tim to do this.
Reply
Helpful and got me to the people I'd needed to speak with.
Reply
He tried to be helpful however, I'm not sure that at the end he listened to me. I am not sure but I think he made a change to my account that I didn't want and I plan on trying to contact him and see if we can get it worked out. He was very willing to look for a solution for me and I do appreciate that just don't like the feeling of being pressured to do it.
Reply
Easy to work with and answered all of my questions
Reply
He was very helpful. Unfortunately, I only had 2 leads, both were vendors trying to sell me stuff.
Reply
Good customer service. Understood issues in question, explained potential solutions.
Reply
Extremely disappointed that I can't refer this company to my Keller Williams group for sales leads. My zip code of ******* is underperforming and I am locked in for six months. Doesn't seem fair. On the flip side, the rentals are going well and I increased my zip codes several times.
Reply
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account