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Homes.com

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.

service
32
value
13
quality
15

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South Carolina
3 reviews
0 helpful votes
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Alex is very professional
May 9, 2020

Alex is very professional. He is a very good communicator and talked with me like a human, which is rare in my 16 years in this industry talking with "sales" people.

Date of experience: May 7, 2020
Tennessee
1 review
0 helpful votes
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Don Kelly was very efficient and helpful. Thank you

Date of experience: May 7, 2020
California
2 reviews
1 helpful vote
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Don was very pleasant and straight-forward in explaining the deal and going over the various zip codes and areas of coverage - not to mention the special going on which was really great and helped close the deal.

Date of experience: May 7, 2020
Georgia
1 review
0 helpful votes
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Rico was awesome!
May 7, 2020

Rico was awesome! He's the only one I've liked that has called me over the last few years.

Date of experience: May 7, 2020
Texas
1 review
0 helpful votes
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Johnnie is great, but not to happy with the set up fee.

Date of experience: May 7, 2020
District of Columbia
1 review
0 helpful votes
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Wendy has been very helpful and great customer service.

Date of experience: May 7, 2020
Texas
2 reviews
1 helpful vote
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The leads that I am getting are worth nothing.

I have tried to call Vincent the salesman that helped me when I bought my zip codes but now I can not reach him.
Please have him call me. I need some help

Homes.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Michigan
1 review
0 helpful votes
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I am excited to see how this works for my business.

Date of experience: May 7, 2020
Georgia
1 review
0 helpful votes
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My sales rep was awesome
May 6, 2020

My sales rep was awesome. Peter and William were great.

Date of experience: May 6, 2020
Montana
1 review
0 helpful votes
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I did not get the contract to review, but have been a leads recip of homes.com in the past, so doubtful any thing has changed. Would however like to know what length of term I just signed onto, LOL

Date of experience: May 6, 2020
Florida
1 review
0 helpful votes
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Sales person excellent
May 6, 2020

Sales person excellent.

Hope this will be partnership for a long time

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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JT stepped in for my rep he was great thank you team work

Date of experience: May 6, 2020
California
1 review
0 helpful votes
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The Rep is very informative
May 6, 2020

The Rep is very informative. The customer support really hasn't been tested as of yet.

Date of experience: May 6, 2020
Florida
1 review
0 helpful votes
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Excellent service from the agent and very patient. Knowledgeable and very encouraging.

Date of experience: May 5, 2020
Georgia
1 review
0 helpful votes
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I wish it didn't take so long for it to be implemented to receive leads. Thanks

Homes.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2020
Illinois
1 review
0 helpful votes
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Great customer service!
May 5, 2020

Great customer service! Personal service

Date of experience: May 5, 2020
Texas
1 review
0 helpful votes
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Thanks to Eugene for presenting me with great options!

Date of experience: May 5, 2020
New Jersey
1 review
0 helpful votes
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Monet is outstanding, professional, patient, very kind, and down-to-earth! I enjoy dealing with her... she knows her stuff!:)
Kim Marie Dellas, Dellas Real Estate (Cape May, New Jersey)
Monday, May 4,2020

Date of experience: May 4, 2020
1 review
0 helpful votes
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Ladell was not available for he conference call so Toni Walther took the all. She was EXCELLENT! Would HIGHLY recommend Toni.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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He was very nice and polite. However my problem is not solved. It is absolutely ridiculous that I am not receiving any leads.
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Date of experience: April 21, 2020