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Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Alex is very professional. He is a very good communicator and talked with me like a human, which is rare in my 16 years in this industry talking with "sales" people.
Don Kelly was very efficient and helpful. Thank you
Don was very pleasant and straight-forward in explaining the deal and going over the various zip codes and areas of coverage - not to mention the special going on which was really great and helped close the deal.
Rico was awesome! He's the only one I've liked that has called me over the last few years.
The leads that I am getting are worth nothing.
I have tried to call Vincent the salesman that helped me when I bought my zip codes but now I can not reach him.
Please have him call me. I need some help
My sales rep was awesome. Peter and William were great.
I did not get the contract to review, but have been a leads recip of homes.com in the past, so doubtful any thing has changed. Would however like to know what length of term I just signed onto, LOL
Sales person excellent.
Hope this will be partnership for a long time
JT stepped in for my rep he was great thank you team work
The Rep is very informative. The customer support really hasn't been tested as of yet.
Excellent service from the agent and very patient. Knowledgeable and very encouraging.
I wish it didn't take so long for it to be implemented to receive leads. Thanks
Thanks to Eugene for presenting me with great options!
Monet is outstanding, professional, patient, very kind, and down-to-earth! I enjoy dealing with her... she knows her stuff!:)
Kim Marie Dellas, Dellas Real Estate (Cape May, New Jersey)
Monday, May 4,2020
Ladell was not available for he conference call so Toni Walther took the all. She was EXCELLENT! Would HIGHLY recommend Toni.
Reply
He was very nice and polite. However my problem is not solved. It is absolutely ridiculous that I am not receiving any leads.
Reply
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
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