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Home Cinema Center

4.0

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Home Cinema Center Reviews Summary

Home Cinema Center has a rating of 4 stars from 775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 7th among Furniture sites.

service
322
value
304
shipping
305
returns
240
quality
293

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South Africa
1 review
6 helpful votes
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I received a bar in two boxes. Carrier dropped off. When I opened the bottom was fine but the top was damaged. HCC is saying not their problem. Yeah, I call BS on that. They have obviously had issues before as there are so many complaints. They offered $50 rebate on a $1000 bar? Really? I just put a stop to my credit card. I have pictures showing the box looked fine and then inside the damage.

Date of experience: September 24, 2018
NL
1 review
2 helpful votes
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Fast Delivery
September 20, 2018

I ordered a bedroom set from homecinemacenter.com and it was delivered just 8 calendar days later. I was expecting several weeks like the competiton was telling me. The products were in perfect condition thanks to the robust packaging. Also saved about $500 over local furniture stores. Great price with very fast delivery. Thank you!

Date of experience: September 20, 2018
Switzerland
1 review
0 helpful votes
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Customer Service was A+
September 20, 2018

The product looked the same as the picture, the feel of the fabric was very thick and luxurious. The sectional looks wonderful in my house. Home Cinema Center delivery was quick. Customer Service was responsive to every question. Will definitely order with them again.

Date of experience: September 18, 2018
Singapore
1 review
0 helpful votes
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Excellent
September 19, 2018

I have been looking for the perfect reclining sofa set, and color. One of my friends told me about a good experience with homecinemacenter, so thought I'd give them a try. I found the set I wanted with Home Cinema Center at an awesome price and fast delivery.

Date of experience: September 18, 2018
Illinois
2 reviews
4 helpful votes
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Terrible experience
September 16, 2018

Ordered a Hanover 4-Piece Liberty media center in March 2018 and paid $1900. The boxes were delivered damaged and both towers of the 4 piece - media set were damaged. The towers were not only damaged, they sent two right towers instead of a left and right tower. The company replaced the one tower but it is now September and only after repeated complaints through email did I receive a piece of glass and replacement door for other tower. The replacement does not have holes drilled for the hinges or door stop, or any method for placing glass into the door. The initial delivery also did not include any hardware for installing shelves. I am shocked by all the good reviews on this sight because I was totally ripped off.

Date of experience: September 16, 2018
Germany
1 review
0 helpful votes
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Great Delivery
September 10, 2018

Delivery of Parker house Sectional from HomeCinemaCenter.com was very fast! It looks amazing and much better than it did online! The color and type of fabric are exactly what I was hoping for! Its microfiber but looks like leather. Sp perfect for the kids. Delivery crew even brought this inside my house for me. Excellent purchase

Date of experience: September 10, 2018
Slovakia
1 review
0 helpful votes
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Great Customer Service
September 8, 2018

I found a sectional at a local store which was $700 more. Found it here an purchased Representative I chatted with answered all of my questions. I purchased a bedroom set last year service has been great both times

Date of experience: September 6, 2018
Switzerland
1 review
0 helpful votes
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Quick Delivery
September 4, 2018

The sofa set color looked exactly the same as the picture, the feel of the fabric was great and it looks wonderful in my house. HomeCinemaCenter delivery was quick. Will definitely purchase thru them again.

Date of experience: September 3, 2018
Slovakia
1 review
0 helpful votes
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Perfect desk set
August 29, 2018

Very Easy to navigate site. Quality merchandise. Found the perfect desk set for my office. I really like the Bread option for financing and inside delivery. The delivery team they choose was very pleasant and quick.

Very pleased with HomeCinemaCenter and this online shopping experience.

Date of experience: August 29, 2018
France
1 review
1 helpful vote
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Fast Delivery
August 24, 2018

An amazing selection of furniture at HomeCinemaCenter and love the white glove delivery service Shipping was in less than 7 days and was perfect.

It was also so nice not to have to worry about moving and assembling furniture ourselves!

Date of experience: August 23, 2018
Ohio
1 review
1 helpful vote
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Love my sectional
August 18, 2018

I have ordered the westwood sectional. As a designer I was skeptical of ordering online but I am absolutely thrilled with on my light grey walls placed over a gorgeous earth tone sectional Its more beautiful in person! I wouldn't worry about getting this for a client now. It has an edginess which I love too!

Date of experience: August 16, 2018
France
1 review
1 helpful vote
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5 Stars
August 10, 2018

This site has amazing deals on bedroom sets and some of the best I have found online. I have ordered 2 sets and they came in beautiful. Order arrived in faster than expected. Customer service has been wonderful with all of my questions about shippng to product details.

5 Stars all the way!

Date of experience: August 9, 2018
NL
1 review
1 helpful vote
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Excellent
July 20, 2018

This is one of the best sites around for home furnishings. Beautifully put together. Quality and savings are outstanding. The shipping is very fast. I also like the way the site works and especially with all of the finance options thru paypal and bread financing. It is very streamlined and much easier. I ordered a living room sectional with a finance option thru Bread.

The rate was great and furniture was delivered in less than 1 week. Quality and comfort are amazing!

Date of experience: July 18, 2018
Germany
1 review
2 helpful votes
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Very Satisified
July 9, 2018

I am extremely satisfied with the model I chose, after considering many different sets. The finish and design is vintage and can merely match with anything. The structure
Of the drawers was all dovetail and is very sturdy, as well as the queen panel. I appreciate the detailed emails with updates on the status of shipment. Product was just as advertised. I am Very satisfied.

Date of experience: July 9, 2018
Bangladesh
1 review
1 helpful vote
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I was looking for a good price and excellent service while purchasing a new sectional. Julie at Home Cinema Center is all that! I love my new sectional recliner and even more, the extended warranty they included at no charge! Shipping company was amazing and delivered in just a week.

Date of experience: July 1, 2018
NL
1 review
0 helpful votes
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Fast Delivery
June 11, 2018

Found a great recliner living room set for a great price... cheaper then anywhere else. I didnt have to tack on tax or delivery fees. I even got free protection for
My furniture. No local furniture store offers this. The delivery was in just a week and was much faster than we expected. The local stores wanted us to wait 3 months.

I know I'll be shopping at HomeCinemaCenter for my next furniture purchase.

Date of experience: June 11, 2018
California
1 review
1 helpful vote
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Great Experience
May 23, 2018

I had originally purchased this item on a different site only to find out they canceled my order 2 weeks in. I then purchased this entertainment center from Homecinemacenterfor a better price and great experience. The communication along the process was very good. The item arrived when it was expected to, and in perfect condition.

I would purchase from homecinemacenter.com in the future.

Date of experience: May 23, 2018
NL
1 review
1 helpful vote
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I have just recently moved into a new apartment and I was in much need of a sofa set that matched my style. So many places have insane prices just for a decently sized, cute couch and I was so pleased to find one that was in my price range. Delivery didnt take long at all, less than 2 weeks which was so doable! Setup was perfect and I am obsessed with my new sofa set. I am actually laying on it as I type this! I couldnt be more happy with my decision and I will be buying more furniture from this company for sure!

Date of experience: May 1, 2018
France
1 review
15 helpful votes
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Excellent
April 24, 2018

I had found the bedroom set I wanted. I called a local furniture store who was advertising it on their website. They informed me that the set was discounted through the company and could no longer be received. But I had my heart set on it... I googled the bedroom set and homecinemacenter popped up. I wasn't sure what to expect ordering furniture online but it was super easy and convenient. On their website, they have step-by-step track and when to expect it.

Youll also get a call from the shipping company to set up a time convenient for you to bring your furniture. They also have someone come in and set your furniture up for you so its hassle free. If I had any problems or questions a HCC representative was able to help. I will be doing business in the future with them. I'm now customer for life

Date of experience: April 23, 2018
District of Columbia
1 review
0 helpful votes
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Excellent!
April 11, 2018

Just purchased the jackpot recliner. It was exact as pictured. Came without incident within one week on the day they said it would be. I love it and will soon purchase my sofa there.

Date of experience: April 10, 2018

From the business

Home Cinema Center offers one of the largest product selections on the Web, backed by a knowledgeable and caring, educated customer support staff.


homecinemacenter.com
Founded in 2004
Midlothian, VA, United States