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HomeBello

3.6

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HomeBello Reviews Summary

HomeBello has a rating of 3.6 stars from 231 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeBello most frequently mention perfect condition and free shipping. HomeBello ranks 1st among Wedding Gifts sites.

service
62
value
58
shipping
57
returns
37
quality
55

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Connecticut
1 review
0 helpful votes
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Wonderful service; great prices.
February 24, 2021

I found three items on this site that were exactly what I was looking for. The price, combined with an online promotion, was hard to beat. The customer service was fast, responsive and friendly. Would wholly recommend. They seemed to really care about their customers and their satisfaction. Will be shopping there again.

Date of experience: February 23, 2021
Illinois
1 review
0 helpful votes
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Bad customer service
February 22, 2021

I have not received my item. It's been almost a month
I cant even track it. I have written them numerous times asking for a refund and they keep asking what can I do for u. I repeatedly asked for a refund and as of today I still dont have one

Date of experience: February 22, 2021
Virginia
1 review
0 helpful votes
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Horrible/Atrocious
February 19, 2021

Ordered diamond hooped earrings. They're not the size in the description in hoop size not diamond ct.
They refuse to discuss the discrepancy. & refuse to exchange or refund.

Date of experience: February 19, 2021
Florida
1 review
0 helpful votes
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Scammers
February 15, 2021

Do not order from this company when you see this company‘s name runaway on their webpage they say they are the cheapest if you find it anywhere else for cheaper they will beat the price well I found the melting grains cheaper shut down my email they never replied back I also bought the melting grains on the first here's the 15th and I still don't have it you call the customer service phone number and you get a recorder saying that they're unable to answer the phone due to COVID-19 just send them a email really poor and incompetent company to run a business that way they lost a customer for life

Date of experience: February 15, 2021
North Carolina
1 review
0 helpful votes
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Doll Accessory
February 12, 2021

The Shamrock chests are super cute! They were competitively priced; would buy from this site again!

Date of experience: February 11, 2021
Mississippi
1 review
0 helpful votes
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Annie glass
February 4, 2021

I ordered a Annie glass bowl and every question I had was always responded to and when I received my bowl it was BEAUTIFUL! Will def order from HomeBello again!

Date of experience: February 3, 2021
West Virginia
2 reviews
0 helpful votes
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Perfect!
January 26, 2021

I love this peanut charm! It's seriously perfect. Great quality, beautifully made. I couldn't be happier. It was the perfect addition to my charm bracelet. Thank you so much!

Date of experience: January 24, 2021
Virginia
1 review
0 helpful votes
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I received four lovely fantasy green (pastel lime green) rice bowls recently. Arrived in perfect condition, professionally wrapped. I've owned various Bordallo Pinheiro majolica (green) over the years and I'm thoroughly enjoying using the HomeBello rice bowls as well as the matching dinner plates and cereal bowls everyday or whenever I have guests! Looking forward to getting two more cereal bowls to complete my collection!

Date of experience: January 22, 2021
Georgia
1 review
7 helpful votes
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Placed an order for white gold bamboo earrings Dec. 30,2020. Did not receive my purchase until Jan. 20,2021. When I received my order one of the Earrings was broken and did not close. When I reached out to Homebello customer service to request a replacement I was told that I needed to file a formal complaint for their records. I responded via email and asked how to file the complaint and was told to Google it, as Google is very informative. Extremely unprofessional. You cannot reach this company via phone. I had to go through PayPal to get my money back! Poor customer service! Terrible quality merchandise!

Date of experience: January 21, 2021
Canada
1 review
1 helpful vote
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Love my pendant
January 16, 2021

Ty so much it is beautiful my brother loved it he was so happy he cried of joy excellent work I would recommend it always ty again

Date of experience: January 14, 2021
California
1 review
3 helpful votes
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Thanks HomeBello!
January 6, 2021

Excellent customer service. Definitely worth buying from. Definitely recommending to family and friends.

Date of experience: January 5, 2021
Florida
2 reviews
1 helpful vote
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Love love love!
December 31, 2020

I am thrilled with my purchase! The lucite book stand is super elegant and elevated my home decor. Everyone who sees it loves it!
Customer service was excellent. I Can't wait to purchase from HomeBello again. Thank you!

Date of experience: December 30, 2020
India
1 review
1 helpful vote
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I am in love with the exclusive cookware & home décor accessories. Good quality with best price. Must try!

Date of experience: December 29, 2020
California
1 review
2 helpful votes
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Great Customer Service
December 29, 2020

I was a little bummed that the product I ordered was out of stock, but to HomeBello's credit they resolved the situation quickly. I can't recall another store that responded to my messages so quickly -- even faster than Amazon!

Date of experience: December 29, 2020
Florida
1 review
0 helpful votes
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BEWARE... ZERO STARS!
December 29, 2020

Do not order from this company. I ordered a jewelry box for my daughter as a Christmas gift. I didn't open it when it arrived I just wrapped it. When she opened it on Christmas Day she noticed that the drawer was broken on the inside. I reached out to the company to exchange the product and their response to me was that I received the item 2 weeks prior and they informed me that according to their policy I only had 3 days from the day I received it to return it. I was not asking for a refund, I just wanted an undamaged product which they sent me without checking themselves. I am shocked at their unreasonable return policy, especially during the holidays and COVID. I had never heard of this company prior to this purchase, however, it was the only company that had the item I wanted in stock. Now I regret ever purchasing from them DON'T LET THIS HAPPEN TO YOU!

Date of experience: December 28, 2020
Missouri
1 review
0 helpful votes
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Pretty, but poor quality
December 26, 2020

I had been searching for a dainty looking, gold Claddagh ring for a while and thought I had finally found it when I discovered this ring (https://www.homebello.com/ladies-claddagh-ring-14k-gold-polished-d1862/). However, upon receiving it in person, the quality is very disappointing and not true to the photos. While it is a pretty ring, the band is extremely thin and not consistent in size or thickness. The photo on the website shows the band as the same width all the way around, however as it goes around, it becomes increasingly thin and flimsy. I've only worn the ring for one day, and it's already began to bend. As it is final sale, I am unfortunately stuck with it. Very disappointing.

+1
Date of experience: December 26, 2020
New York
1 review
4 helpful votes
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Terrible service
December 15, 2020

I order some picture frames over 5 weeks ago. They have not arrived. When there is occasional feedback from them, they say the shipment will arrive the following week. It has not arrived. They are massively disorganized, if not dishonest.
Home Bello has the worst service that I have even encountered on the internet. I would advise anyone who is thinking of ordering from them, DON'T DO IT.

Date of experience: December 15, 2020
Texas
1 review
2 helpful votes
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Great items
November 23, 2020

Shipping took a while but they did email me about my order which is good. In the end I love my items!

Date of experience: November 22, 2020
South Carolina
1 review
3 helpful votes
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Cancelled my order, and just told me I could reorder on their site... but the item was showing no longer available. Will never order from them again.

Date of experience: October 18, 2020
Missouri
1 review
21 helpful votes
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Ordered item I believe they never intended to deliver. They never shipped item never returned any request about order per their website. They don't answer their phone. Its a small work out of their house business with no customer service. Look at all the other reviews it is a pitiful so called company. Asking PayPal to investigate and suspend their ability to use them. That is the only credibility they have. Only reason I used them knowing PayPal's support.

Date of experience: August 22, 2020