HomeBelloReviews 231

We ordered some gold charms to take with us to Paris for a wedding gift, the charm we ordered was delayed and we had to leave the country but homebello assured us that they will send it to my hotel in Paris, I was so skeptical specially after reading some online reviews but they did it, they send my charm via faster shipping to Paris and we had it on time. I will shop there again

My final letter to Josh, the representative that managed my order follows. This was after more than a month of trying to get confirmation that my item shipped. Stay away from this company at all cost...

Please be advised that I am canceling my order #XXXX. I am very disappointed that your organization elected to continue to stall on delivery of an item that is in stock and that would delivered Same day from every other vendor that I looked at. In addition to this you have chose to ignore my recent emails requesting status. As one who frequently leverages online commerce, I feel it is necessary that protect other unsuspecting consumers by sharing my experience as broadly as I can with every site that list HomeBello as a source for this and other products that you sell. You have let me down and I wouldn't want other consumers to fall into the same trap. You can anticipate seeing my negative feedback added to the growing list of dissatisfied consumers that have commented on your business. I can only hope that this will expedite you being considered a business to avoid and taken in context with others that have found you lacking will ultimately result in you losing market share and closing.

STAY AWAY FROM THIS SITE! I received my order, paid for it via paypal, the $80 frame arrived with broken glass. They say it is up to me to pay to return the item. First off, no one will allow you to ship broken glass, I took a picture of this broken frame within a few minutes of receiving it, couldn't get an email response from them for over a week and numerous emails. I have now filed a paypal dispute. Poor customer service and very slow in shipping.

The good reviews here must be from someone affiliated with the company. This is a total scam! After ordering, I received an e-mail saying it was on back order. When it was not in by said date, I tried to cancel the order because it would not arrive in time. I never heard back from anyone by phone or e-mail. Canceled payment through paypal and they went ahead and processed it anyway even though they could see that it was flagged as canceled. Order was never shipped. Waiting for refund.