Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HomeAgain

HomeAgain

1.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HomeAgain?
grey stargrey stargrey stargrey stargrey star

HomeAgain Reviews Summary

HomeAgain has a rating of 1.3 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeAgain most frequently mention customer service, credit card and auto renewal. HomeAgain ranks 11th among Lost Pet sites.

service
69
value
60
shipping
16
returns
19
quality
55

We monitor reviews for authenticity

Maryland
36 reviews
124 helpful votes
Follow Ronnie T.
Unfollow Ronnie T.
Share Review
Report Review

FIX YOUR WEBSITE!
October 5, 2017

They send me an email to renew my pet's annual microchip. I click and NOTHING! I go to their f!@#$%^&*ed up not working website. I put in what I think is user name and pass code. DENIED! Click onto retrieve my info and it just spins and spins. I try and call the f!@#$%^&*ed up 800 number and the SOBS hung up on me! I go back to the damn email and try again and FINALLY the insensitive bastards let me renew. So help me God, if my pet didn't come with this company's microchip, I would NEVER EVER use them again. (and this is annually. I have to go through this hell next year!) The website is irritating and unresponsive. I can not tolerate crap that does not work. And thanks to them, tomorrow I have to buy another phone because I trashed mine trying to contact them. THEY SUCK! Problems; STAY AWAY!

Date of experience: October 4, 2017