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HomeAgain has a rating of 1.3 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeAgain most frequently mention customer service, credit card and auto renewal. HomeAgain ranks 11th among Lost Pet sites.
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They send me an email to renew my pet's annual microchip. I click and NOTHING! I go to their f!@#$%^&*ed up not working website. I put in what I think is user name and pass code. DENIED! Click onto retrieve my info and it just spins and spins. I try and call the f!@#$%^&*ed up 800 number and the SOBS hung up on me! I go back to the damn email and try again and FINALLY the insensitive bastards let me renew. So help me God, if my pet didn't come with this company's microchip, I would NEVER EVER use them again. (and this is annually. I have to go through this hell next year!) The website is irritating and unresponsive. I can not tolerate crap that does not work. And thanks to them, tomorrow I have to buy another phone because I trashed mine trying to contact them. THEY SUCK! Problems; STAY AWAY!
Answer: Scam. They have no service. The don't answer calls or have an interaction web site.
Answer: Not. You will never get customer service whether over the phone or on line
Answer: I didn't choose Homeagain. It was pushed by the Banfield veterinarian hospital.
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