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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Response was fast. Was not pressured to get the work done.
Finding a good worker for jobs around the house can sometimes be one big headache. I thought I'd try Homeadvisor and found them to take the misery out of calling around to find someone to to some home repairs for us. After answering a few questions I had several workers contact me for doing the work. I found someone the next day and had the work started soon after that.
My yard was raked very fast and efficiently. He did a great and thorough job
Filed request. Several quotes within 36 hours.
Job was don two days later. Exceeded expectations!
Prompt no hassle They came same day and did the repair! Price was very reasonable.
Great. Arrived early, fast and efficient, very personable. Competitive price.
Used one of the contractor that Home Advisor recommended.
Good. I stated what I needed and I was given a list within minutes.
Submitted my request and within hours I was contacted by the pro and from start to finish was less than 5 days. Couldn't ask for it to be any more expeditious.
I was first calling about one job and went on to be advised of companies for other necessary jobs.
I was very pleased on how quick they got to me. Will be using again on next project.
Too long Most ridiculous survey I have ever done. I cannot figure how to end it.
Home Advisor gave us a few different companies to work with, all were prompt, curious and quick with getting the estimates back to us.
The experience was easy and I found home advisor to be very helpful. My issues were resolved.
Provided several contractors to contact which allowed me to make an informed decision.
It was a very positive experience. Bobby is very knowledgeable and polite. He told us exactly what he was going to do and provided his services in a very professional manner.
As a female homeowner I always find myself looking for a handyman. I'm thrilled that I found Alexander Mock at Northstar Home Solutions. It was like one stop shopping. Not only was it convent but the work ethic this company has shown is what I have been looking for. I hired him to paint the inside of my house, the exterior wall of my home, refinish my deck and several other jobs around the house. His work is impeccable. His prep work is like none I have ever seen. By the time he finished with my 75 year old home it looked transformed. I would highly recommend this company.
Catherine Gingras, Merrimac, MA
It took time to take care of this project because we went from handyman to plumber some were to far from them to drive for such small job so I stuck with handyman and home advisor kept checking in with me to see how things turned out if I found any yet so they were great.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

