HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Pennsylvania
1 review
0 helpful votes
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Within a few hours of using HomeAdvisor, I was contacted by the vendor. Since I am still somewhat technologically challenged, I was surprised at how easy this was; thank you.

Date of experience: March 3, 2022
Ohio
1 review
0 helpful votes
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Happy With HomeAdvisor
March 3, 2022

HomeAdvisor was easy to use. After explaining what our project involved we were provided with a list of professionals specific to our needs. Each company that we considered and reached out to immediately contacted us to discuss setting up a date and time suitable for us where they could come in and take a look at the project and give us a quote.

Date of experience: March 3, 2022
Virginia
1 review
0 helpful votes
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Personal attention and help
March 3, 2022

I used HomeAdvisor to find a professional for tree work and within minutes of talking to a representative, I had a list of professionals in my area. One of them, Dexter's All In One, called me within minutes of speaking to the HomeAdvisor representative. I am very pleased with the service provided.

Date of experience: March 3, 2022
Michigan
1 review
0 helpful votes
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Very satisfied
March 3, 2022

They show up on time and work till the job is done with a full crew of pros. They answer all questions. Not the cheapest, but I'm not looking for cheap, I'm looking for quality and that's what I got.

Date of experience: March 3, 2022
Ohio
1 review
0 helpful votes
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Tree removal
March 2, 2022

It was one of the easiest projects we had completed due to home advisor providing us with such great professionals.

Date of experience: March 2, 2022
Delaware
1 review
0 helpful votes
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Trustworthy
March 2, 2022

They connected me with the right people for the job I needed done and those people were proffesional, friendly and fast. Cannot tell you how happy I am!

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
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AWESOME JOB
March 2, 2022

Excellent job very pleased would hire them again they did a great job

Date of experience: March 2, 2022
Kentucky
1 review
0 helpful votes
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Home Inspection
March 1, 2022

I was able to contact a reputable, previously reviewed Home Inspector in my area. Communicate with him, schedule the appointment, receive results and pay for services, all without being inconvenienced by travel, missing hours at work, meeting and waiting, etc. Everything is convenient and at my fingertips. HomeAdvisor is a very good site/program.

Date of experience: March 1, 2022
Ohio
1 review
0 helpful votes
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Roof repair
March 1, 2022

Had a leaking roof that turned out to be pretty bad. New LP Construction were very helpful and responded quickly. Great service, very courteous and professional, detailing the work from beginning to completion. Highly recommend!

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Plumber
March 1, 2022

The surveyor broke the water pipe. We called Angie's and they connected us with SWR Enterprise right there. The plumber arrived within the hour and fixed the water pipe in less than 15 minutes! He was great!

Date of experience: March 1, 2022
Virginia
1 review
0 helpful votes
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My yard clean up
March 1, 2022

It was a good experience. I would definitely be hiring them again. Communication, customer service was awesome.

Date of experience: March 1, 2022
North Carolina
2 reviews
0 helpful votes
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Window inserts
March 1, 2022

Was great working with this company. No complaints!

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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You need it done... Contact this site
February 28, 2022

Not a lot of luck in the yellow pages or search engines. I was notified within minutes by the company I hired... they sent a representative to my home the next day.

Date of experience: February 28, 2022
Michigan
1 review
0 helpful votes
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Excellent
February 28, 2022

I checked the site… got my info that was needed… got the job done.

Date of experience: February 28, 2022
Arizona
1 review
0 helpful votes
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In using HomeAdvisor, I am finding a MAJOR problem with how their website and putting contractors in touch with you. You are asked to fill out a request stating that "type" of job you have (i. E., drywall, plumbing, painting, etc...) THEN as a follow up question... for instance if it is a plumbing job... what is the plumbing job, etc..., if you are moving forward immediately, or just gathering quotes. And yet HomeAdvisor provides NONE of that important information to the contractors! My example is... I am trying to get a quote to replace TWO (2) toilets (and, by the way, the quote request does not allow me to indicate it is not 1 toilet... that it is two or have an area for "notes"... where I could indicate there are 2). Therefore, I am getting calls from contactors and all that they know is I have a plumbing job... NO DETAILS! This is after I provided details of exactly what I am looking for to HomeAdvisor... so now you have to explain... from ground zero what you want to EACH contractor. NOT a good business platform. I guess I am supposed to be grateful that they at least got the request to the correct type of contractor (i. E. a plumber).

Date of experience: February 28, 2022
New York
1 review
0 helpful votes
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Fire Pit repair
February 27, 2022

. Eric is professional, responsive and price's his jobs fairly. He responded to the lead from Angi within a short period of time, came by same day to access and quote on the job. I recommend Eric and will call upon him for future jobs.

Date of experience: February 27, 2022
Virginia
2 reviews
0 helpful votes
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Attic Ladder Problem
February 27, 2022

Jhonny Aroja contacted me to perform an assessment of the work. Before he arrived, I ordered from Home Depot expensive parts that I expected would be needed for the job. When Jhonny arrived, he evaluated the problem and suggested an alternative approach that would solve the problem without the expensive parts. With a short trip to Home Depot for some minor parts, he worked to resolve the problem. Jhonny not only solved, he saved us money. I would hire Jhonny for any home projects in the future.

Date of experience: February 26, 2022
Nevada
1 review
0 helpful votes
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Not reliable
March 28, 2022

I was charged $150.00 because I didn't use the handyman that they set up. I never received a phone call or an email to verify the appointment by the handyman. Since I didn't receive anything from him I didn't think he was going to show up. I was upset when he showed up unannounced and when I asked
Why he didn't contact me he said he forgot. However I was still charged for him showing up and for using their service. I will never use them again.

Date of experience: February 26, 2022
Michigan
1 review
0 helpful votes
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Fireplace Repair
February 26, 2022

I went to "Angi" to get contacts of people who did repairs on wood burning fireplaces. Within minutes I received a call from someone who was interested in my request. We set up an appointment for the next day for him to evaluate the job. It took about a week for the ordered materials to be delivered to him. The installation of the insert took place shortly after that. I was impressed with S&J Professional Home Care and would certainly recommend this company. This was the first time I used "Angi" and I would use it again.

Date of experience: February 26, 2022
Arizona
3 reviews
0 helpful votes
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Excellent
February 26, 2022

A professional and reliable service. Very helpful.

Date of experience: February 26, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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