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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I JUST GAVE A REVIEW ON HAVING MY DRYER CLEANED AND WHEN I WAS ASKED FOR THE AMOUNT OF TIME IT TOOK I WAS GIVEN ONLY A CHOICE OF HOURS, DAYS, WEEKS, MONTHS. YOU NEED TO ADD MINUTES AT THE TOP FOR JOBS THAT TAKE LESS THAN ONE HOUR. CLEANING OF A DRYER VENT AND DRYER TAKES LESS THAN AN HOUR -- IN THIS CASE LESS THAN 1/2 AN HOUR YET I COULD NOT PUT IN THE CORRECT AMOUNT OF TIME AS I WAS NOT GIVEN THE PROPER CHOICE. I'M SURE THERE ARE OTHER JOBS OUT THERE THAT MAY REQUIRE LESS THAN 1 HOUR TO PERFORM.
Excellent experience! This is a family-owned business and I like working with companies like this. They called me right away, came to my house for measurements, and returned 2 days later to install the blinds. I could not be happier.
After submitting a plumber request, I got a phone call in less than 5 minutes! We met a couple of great plumbers and hired a wonderful one. Would not have known where to look without HomeAdvisor
Great experience, Jared came out on his day off and got our power back on,
So that we were able to open our office on Monday morning.
"He saved the day!"
Fantastic job well run company would highly recommend made sure to give us just what we wanted while keeping it on budget and adding that design pleasing to look at
So far the contractors I have you to do the work was honest and the work was done well
I posted what I need, I received a response in minutes! It was Easy and Efficient. I was able to get exactly what I was looking for and fast!
I've been wanting to get rid of some things that don't work any more and we've replaced but don't have the man power to get it done. So I thought when I get a few things to do I'll hire it done.
The vendor that we selected was excellent. A second vendor had contacted us, and got huffy when we did not invite him out for a bid. He said that Home Advisor charged him $40 per lead and that we owed it to him to let him bid.
I was very happy with Home Advisor! It made a stressful situation much easier!
Angie listed contractors in our area who represented a wide variety of skills and price ranges.
Very nice. Courteous
Glad to know a person can repair granite structures
Great except they send too many emails. I do not need multiple emails.
Initial contact was a little awkward but after I answered all the questions I got multiple phone calls, I took the first guy that called NY garage doors, They sent over a nice young fella who is very knowledgeable about my situation, first Thing he did was look at the motor of the garage door opener explained to me was very old I would probably need to be changed out soon maybe sooner than I think but he proceeded to give meA little rundown on the remote that I needed, it was a universal remote and explain to me that it wasn't too high-tech so I won't have too much of a problem with, he was very nice about it, and had the job done in about a half an hour, he said If there was any problems For me to get in touch with him and he would come over and fix it
Sent me several leads and when called they all gave me an estimate
We received 4 estimates from the 4 companies who requested to bid. We chose the electrician who my husband was most comfortable with.
Had a few callers about tree service I liked one group especially, they seemed honest and professional. They finished the job in good time and were friendly
Kadan quoted a reasonable price and gave me a senior discount. He showed up within an hour and completed blowing 10 inches of fiberglass insulation into my attic within another hour. Highly recommended. Courteous and efficient.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members