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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Why would home Advisor ask me to review a company and then put my full name on the review so that the company contacts me and complains about my review? Unbelievable!
This was the first time I have used Home Advisor. I had heard of this particular service before but had never used them. I needed an electrician for some electrical issues. They had several on the list. It was very soon after that I got a response from one of them. I was definitely not disappointed. They called right away and set up an appointment time. They arrived on time and was very professional and friendly. I will be using Home Advisor again.
It was a positive experience. HomeAdvisor provided 3 window tinting vendors.
After Dave, with Freedom Window Tinting gave an outstanding presentation and reasonable estimate, we decided to hire him.
The desktop version of the Angi site is so much easier to use. I tried to leave a review through the mobile app twice only to be logged out and had to start again. I hope this third time on my desktop is successful.
All good, quick responses and easy to deal with contractors. Ready to go.
I was contacted the next morning after completing the request. We made an appointment for that day he showed up with his team and do an excellent job
Easy to get contractors after some short questions regarding project. Was notified by email & phone for upcoming contractors. They check to find if project was done or more assistance is needed. It's convenient using this and would recommend.
Thomas was very professional. Communicated well before, during & after the job. Completed tasks efficiently. He was very knowledgeable & hard working.
Would recommend & would rehire
Filled out the info on the website. Received a call within the hour.
Michael listened to what I wanted done. He did what I asked and a little more. He should up early, did what he had to do and cleaned up.
No provider information until you've provided all your personal information. When will they learn that I am not going to commit without doing independent research? I try to move relationship away from site ASAP.
And among them was Air Stream Plumbing, Heating and Air conditioning with a most reasonable quote. I hired them and recommend them.
The Angi website and app had many bugs and user-experience problems, but they got me connected with the professional I needed.
Easy to use app, professional company was recommended and used them. Service was great and on time. Very clean.
Got 2 calls within 24 hrs Big difference in price. Spark Evans 2 day turnaround.
I was contacted quickly. The service was very good, completed quickly. The price was fair. Everything was explained and I am very pleased with the results.
CT Lawncare and Services did excellent work doing yard cleanup and lawn care mowing. Carlos was more than perfect at everything he did. I highly recommend Ct Lawn Care. Eileen Ritchie
Excellent. I had a leaking pipe. Plumber made 3 holes in the wall and ceiling to reach the area to repair it. Daniel and sons repaired these holes. Beautiful job. You can't tell there was a repair.
I reached out and received several quotes. Resolute came in person and recommend paints and helped with colors. I was extremely pleased with this company that I found on Home Advisor.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

