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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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The crew arrived on time on the scheduled day. They did a great job of taking down two large trees and cleaning the area afterward.
I would not hesitate to hire them if you need tree service.
The person I met with came out right away the only thing I wish I would've had more people to give me a quote on the same project for my project I could only get one person to give me a quote and I used that person and had excellent service.
I had Art Sulik come to my house because of a mold problem he check every inch of my house attic, craw space took an air test sprayed all around my house, his rates are very reasonable I would recommend Art to anyone I know
The representatives continued to assist me until they found a company to meet my needs for the job.
While we were very pleased with Burke Roofing Services, the barrage of phone calls from other companies from out-of-state (Pennsylvania surprisingly!) was more than a little annoying. Thankfully those calls stopped after a few days but I hesitate to go through that again. If I did not need my phone for regular usage, I would have turned it off. So, I would rate my experience with HomeAdvisor as mixed. We thought, perhaps erroneously, that we contacted Burke and a few other companies directly... not through HomeAdvisor. So it is possible that we initiated this ourselves. Either way, we will be more wary in the future.
Received 3 referral right away. Experienced and professional individuals.
I made an appointment almost a month in advance. I was specific about the scope of the job. A representative called me to confirm the service Tuesday and told me to expect Carlos B. Friday. After waiting an hour Friday, I found out that Carlos was not coming, but Anthony B. Was coming. This was an hour after I expected their "professional". I called the company since I was told there was 24/7 service. I got someone off shore and the connection was terrible. Either he hung up on me, or the call was lost. I called again and got a woman, slightly better connection, but still terrible. I asked where she was located and she said "off shore" with no further details. Couldn't seem to understand that I was on Central time and the "professional" was an hour late. I was told my provider was Antony and given a phone number to contact the person. She offered me a $10 credit for my inconvenience. I tried to call the provider to see when the person would arrive. The individual hung up on me. I never got another call or any apology. I recieved a satisfaction survey. My response was a 1, because 0 for NO SHOW was not an option. Not nice to not show up on a Friday before a holiday weekend with no tiime to clean before the holiday. I expected much better from Angie/Home Advisor.
I moved house and needed my treadmill disassembling, moving upstairs and the reassembling.
First people Angi sent turned up and said they would not be able to do it. After a few calls, Angi sent someone else who did a great job, and then they have followed up twice to ensure the work was performed to my satisfaction.
Great job! Fast speedy same day install
Great price. I'm Happy!
I used Angie website while I was purchasing the product. I had a response in less than 10 minutes.
Dock Wickham from Streamline came to my home when he said he would, he quickly and efficiently diagnosed the problem with my irrigation system, successfully and skillfully repaired the probllem. He charged a fair price but he is worth so much more!
These people were great. Watts Construction LLC. Can't say that about the painter
Great customer service, excellent performance and went above and beyond d to satisfy customer
Called once to have an estimate to dethatch my lawn. Gave me a price without even looking at the job. I canceled my estimate, it's been Non stop calls since. They're worse then the extended car warrantee scam callers.
The contractor was great but...
Since going on Angi, I have gotten dozens of emails (sometimes 8/day) from Angi as well as others wanting to fix everything I own. I think they would take out my appendix if they could. From now on I stick with personal referrals.
Now that the project is done, they are all going to spam.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members