HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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California
1 review
0 helpful votes
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Great Painting Experience!
June 9, 2022

I needed the inside of my small 2 bedroom home painted quickly. I found approx. 5 painters on Angies list. After screening them... getting their quotes and calling 3 references I went with Talavera Painting. They were fantastic! They got the entire job done in less than 3 days. Jorge... the owner... would text me and send me pics daily. The place looks amazing! Jorge is a good man... honest and hard working. I highly recommend him and his team! And his prices are great also!

Date of experience: June 8, 2022
North Carolina
1 review
0 helpful votes
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Received a Very Good Referral
June 9, 2022

I had gotten an estimate for some basement work(needed suspended ceiling Installed, 1 wall Drywalled, Concrete Floor Stained & Sealed). That estimate was much higher than expected and I was tempted to try a DIY approach. I decided to give HomeAdvisor a try. After submitting my project description, HomeAdvisor gave me 2 names to expect contact within 24 hours. We were contacted by Absolute Drywall. We met and discussed the project, got an estimate, and I hired them to do the job. HomeAdvisor actually followed up to determine if we had been contacted and assured us that they were committed to satisfying our needs. HomeAdvisor also encouraged us to use the HomeAdvisor App. I downloaded it and tried it. However, it appears to crash or stop working on my phone(Android). The more important thing, though, is that the referral worked and the Services Provided through the referral actually met and exceeded our expectations.

Date of experience: June 8, 2022
Florida
1 review
0 helpful votes
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They gave great suggestions on vendors to receive quotes from. There were enough options to get multiple estimates and all those vendors responded quickly. The only negative is that I have been contacted too many times asking how my project is progressing.

Date of experience: June 8, 2022
Virginia
1 review
0 helpful votes
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Awesome company
June 9, 2022

They really are great truly go above and beyond to help their customers always keeps in contact, so polite! I will definitely be using permanently! Thank you so much Home Advisor team!

Date of experience: June 8, 2022
Washington
1 review
0 helpful votes
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TV mounting
June 8, 2022

Site was easy to use and provided me a connection to a professional that was courteous and stellar.

Date of experience: June 8, 2022
North Carolina
1 review
0 helpful votes
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Good follow up.
June 8, 2022

Angela contacted me initially and followed up to make sure that I had someone assign to my project.

Date of experience: June 8, 2022
New Jersey
1 review
0 helpful votes
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Power wash
June 9, 2022

I would very highly recommend Pauly's Power wash! They came on time! And did a superb job! And very reasonable!

Date of experience: June 8, 2022
Virginia
1 review
0 helpful votes
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Recent projects on Home Advisor have a) not gotten the number of responses I would have expected, and b) was disappointed at the lack of response by some of the recommended "pros" I have even had to go the the Yellow Pages and other sources to find "pros.' The site did not send any followup messages asking about the status of the project, or my satisfaction with the results.

Date of experience: June 8, 2022
Maryland
1 review
0 helpful votes
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Painting estimates
June 8, 2022

Great to deal with and they were accurate on pricing

Date of experience: June 7, 2022
Louisiana
2 reviews
0 helpful votes
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Mostly Exterior work
June 7, 2022

One of the three business gave me an estimate and offered to do the work. One came out but did not give an estimate or follow up. One company didn't contact us at all. Home advisor contacted us by phone (Atlanta area code). They asked if my job was being addressed, but not my experience with the three recommended companies.

Date of experience: June 7, 2022
Florida
2 reviews
0 helpful votes
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Chris was a star
June 7, 2022

Chris came when he said he would; he fixed our trouble; he gave us an excellent price.

Date of experience: June 7, 2022
New York
1 review
0 helpful votes
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Cause started pouring in immediately Small fencing project that I couldn't do myself, I checked the site, but it sounds amazing, and literally got half a dozen phone calls within an hour

Date of experience: June 7, 2022
Texas
1 review
0 helpful votes
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Replace sub floor
June 6, 2022

Dylan is a very nice and respectful young man. He replaced my sub floor in a bedroom, due to hot a water heater leak. It was a bigger job then we anticipated. He did an excellent job. I will be calling him again.

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Tree and stump removal
June 6, 2022

Excellent! Obtained a list of accepted contractors. Able to review the contractors and chose the right company.

Date of experience: June 6, 2022
New Jersey
1 review
0 helpful votes
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Mm electric
June 6, 2022

MM electric had plumber install toilet and vanity sink job done very well MM electric had outside light sconce and gfc receptable installed again went very well, My issue was the storm door installation I bought the storm door and the kit which came with it They in turn hooked the door with the existing frame had to ask why there was a gap at the bottom of the door so they went back to the truck to retrieve the bottom sweep after they left I noticed they had not installed the window latch that was put in their truck also I called the company was told they would come thursday no show friday he showed up in the evening to install the bracket that they took what I am wondering what made them think those were extra pieces in the kit that didnot go with the door? I am giving them a higher rating just because they finally resolved the issue

Date of experience: June 6, 2022
California
1 review
0 helpful votes
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Getting bids?
July 6, 2022

The Electrician worked out well because I had them come out look at job and make bid. I have not had good experience with accepting and paying for bid before meeting people. The prepay bid thing does not allow for specifics of job, too general

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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Can't contact them
June 6, 2022

As I said I could not contact the local office or the local manager. Both phones didn't work. The work was good and the price reasonable but I waited a little longer than he said and I could not contact him. Had to call national office to get them to make him call me. The workers were great and the job looks good but if you can't contact them that is a problem.

Date of experience: June 6, 2022
North Carolina
2 reviews
0 helpful votes
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I contacted Home Advisor. They gave me a price for my project of $825. Said someone would come the next morning to do the job. A contractor texted me and said there was no way he could do the job for the pay he would be receiving. (Approximately $250) I told him we were paying HA $825. I called HA and told them no one would come and do the work for that price and told them that was wrong to charge me one amount and pay a contractor a fraction of it. I told them I wanted to cancel my request. In the meantime, they charged my credit card which was only to be charged upon completion of the project! Unbelievable. Then they told me I had to wait 5-7 days to get a refund. It is about 3 weeks later now, and I have received no refund. No job was ever performed, no contractor arranged work with me… nothing! They stole $825 dollars!

Date of experience: June 6, 2022
Pennsylvania
1 review
0 helpful votes
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Crawford 201 Elderfield
June 6, 2022

Great Contractor came and gave estimate and scheduled promptly and did a all-around. They showed up and started promptly.

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Good. I wish I could find a Plumber and a Roofer like Robert that has integrity in his work.

Date of experience: June 5, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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