HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Arizona
1 review
0 helpful votes
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Search for tile flooring
July 11, 2022

Angi sent us some companies with star reviews. When we went to a tile supplier and found some on sale. We were also given a list of companies that had laid tile for them. We were delighted to find a specific company that was on Angi's list also. They were 5 stars, so we called them. The owner came out the next day and the agreement was made. We were delighted to get the project started within a few days. We have been very happy with their work.

Date of experience: July 11, 2022
Tennessee
1 review
0 helpful votes
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Home Advisor recommendation
July 11, 2022

Home Advisor recommendation was perfect for the work I needed done. Would use them again.

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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Fast response
July 10, 2022

Fast response on looking for a mowing company in my area.

Date of experience: July 10, 2022
New Mexico
1 review
0 helpful votes
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Handyman work
July 10, 2022

They showed up on time and answered all my questions and concerns and did a fabulous and thorough job

Date of experience: July 10, 2022
Tennessee
1 review
0 helpful votes
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My house's central air conditioning system had stopped working. Called Joe Cool, They arrived at appointed time and date, got to work promptly and replaced the old system with a new one. They did very good work.

Date of experience: July 9, 2022
Kansas
1 review
0 helpful votes
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I used Angi/Home Advisor to find a contractor to do siding replacement on my house. Ended up finding one and had a good experience.

Date of experience: July 9, 2022
Texas
2 reviews
0 helpful votes
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Very good
July 9, 2022

Very good. Would recommend especially when you don't know where to start

Date of experience: July 8, 2022
Washington
1 review
0 helpful votes
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925 Construction
August 7, 2022

Stay clear of this company……terrible deck and crawl space insulation at a high price. Workers are not licensed and are just laborers with no detail in finished products.

+1
Date of experience: July 8, 2022
New York
1 review
0 helpful votes
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Deck sealer
July 8, 2022

Excellent. Arrived on time. Kind, Hard working made sure I was satisfied with the work.

Date of experience: July 8, 2022
New York
2 reviews
0 helpful votes
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Seemed a bit buggy
August 7, 2022

Logged me out for no reason when writing review. Had to register for a new password as it seemed to be lost.

Date of experience: July 8, 2022
Arizona
3 reviews
0 helpful votes
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Simple. Easy. With no sales pressure!
Exactly how I would want things to turn out.

Date of experience: July 7, 2022
Indiana
3 reviews
1 helpful vote
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Good
July 7, 2022

No complaints. Good. Don't know what else to say ‍

Date of experience: July 7, 2022
North Carolina
2 reviews
0 helpful votes
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Very shortly after we posted our needs, we received several recommendations to contact. We were able to vet those referred and the ones we contacted communicated very quickly. The business we hired was great to work with.

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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Great results
July 7, 2022

Angi / Home Advisor sent me options.
I explored them and landed on Affordable Tree Service. They impressed me with their body of work and efficiency. Good call Angi, good call.

Date of experience: July 7, 2022
South Carolina
2 reviews
0 helpful votes
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Electrical outlet repair.
July 7, 2022

Great service and numerous professionals provided for consideration.

Date of experience: July 7, 2022
Virginia
1 review
0 helpful votes
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Merger with Angi is not going well
August 6, 2022

Searched for JMS on Angi App and nothing shows up. I had to go through Home Advisor. Logging in to Angi broken even using the email pointer. Could not give a review through Angi. Had to use Home advisor.

Date of experience: July 7, 2022
Washington
1 review
0 helpful votes
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Plumbing
July 7, 2022

Rooter man plumbing answered the call! They were fast and professional.

Date of experience: July 7, 2022
Iowa
1 review
0 helpful votes
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House painted
July 7, 2022

Love it
Quick responses by contractors
I called Angie within a couple hours I was getting
Calls from contractors
Wanting to bid our project

Date of experience: July 7, 2022
California
1 review
0 helpful votes
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Very helpful
July 7, 2022

Job was done professionally and the guy was helpful and explains everything before and after the completion of the job

Date of experience: July 7, 2022
Florida
1 review
0 helpful votes
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Air Quality Home Test
July 7, 2022

Great. Fast action once I filled out the questionnaire.

Date of experience: July 7, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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